Abstract
The business to consumer distribution services (B2C), mainly related to e-commerce, know nowadays a real boom that is sometimes accompanied by fractures. To better understand this fast-changing situation and support researchers and practitioners, this chapter proposes a scenario assessment analysis focused on the new B2C strategy trends and the joint co-ordination of e-commerce stakeholders to better optimize consumer’s delivery flows. First, the two main logistics solutions adopted by online retailers are introduced. Second, the main customer’s delivery services in France are presented. The proposed scenarios take into account the relations between urban development and B2C logistics schemes. Finally, the scenario assessment method is introduced then environmental impacts are estimated and analyzed each scenario.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Notes
- 1.
Also called e-tailers (Durand and Gonzalez-Feliu 2011).
- 2.
Statistics from the National Household Personal Trip Survey of the Lyon urban area (Sytral 2006).
- 3.
PCU are standard road occupancy rates in France. The conversion rates are the following: 1 car = 1 PCU; 1 light goods vehicle = 1.5 PCU; 1 small truck = 2 PCU; 1 big truck = 2.5 PCU; 1 semi-articulated truck = 3 PCU.
- 4.
Equivalent CO2 takes into account the proportions of CO2, CO, HC, NOX and SOX emissions, and their contribution to greenhouse effect (Routhier et al. 2009).
References
Alligier L (2007) Mesurer l’impact du commerce électronique sur la logistique urbaine. PhD. Thesis Dissertation, University of Lyon 2
Ambrosini C, Routhier JL (2004) Objectives, methods and results of surveys carried out in the field of urban freight transport: an international comparison. Transp Rev 24(1):57–77
Augereau V, Dablanc L (2008) An evaluation of recent pick-up point experiments in European cities: the rise of two competing models? In: Taniguchi E, Thompson RG (eds) Innovations in city logistics. Nova Science Publishers, New York, pp 301–320
Augereau V, Curien R, Dablanc L (2009) Les relais-livraison dans la logistique du e-commerce, l’émergence de deux modèles. Les Cahiers Scientifiques du Transport 55:63–95
Baglin G, Bruel O, Garreau A, Greif M, Kerbache L, van Delft C (2005) Management industriel et logistique : conception et pilotage de la supply chain, 4th edn. Economica, Paris
Chopra S, Meindl P (2004) Supply chain management: strategy, planning and operations. Pearson Prentice Hall, New-Jersey
Dablanc L, Rakotonarivo D (2010) The impacts of logistic sprawl: how does the location of parcel transport terminals affect the energy efficiency of goods’ movements in Paris and what can we do about it? Procedia Soc Behav Sci 2(3):6087–6096
Dablanc L (2007) Goods transport in large European cities: difficult to organize, difficult to modernize. Transp Res Part A 41:280–285
De Koster MBM (2002) Distribution structures for food home shopping. Int J Phys Distrib Logist Manag 32(5):362–380
Dornier Ph-P, Fender M (2001) La logistique globale: enjeux, principes, exemples. Editions d’Organisation, Paris
Durand B, Gonzalez-Feliu J (2011) Urban logistics and e-grocery: have proximity delivery services a positive impact on shopping trips?. In: Proceedings of the VII international conference on city logistics, Mallorca Island, Spain, 7–9 June 2011. Institute for City Logistics, Kyoto, pp 557–568
Durand B, Vlad M (2011) Auchan et Intermarché: deux styles de glisse sur la vague de la cyber-épicerie. Revue des cas en gestion 5. http://www.cas-store.com/c51-auchan-et-intermarche-deux-styles-de-glisse-sur-la-vague-de-la-cyber-epicerie.html
Durand B, Gonzalez-Feliu J, Henriot F (2010) La logistique urbaine, facteur clé de développement du BtoC. Logistique Manag 18(2):41–53
Durand B (2010) e-Commerce et logistique urbaine: quand le développement durable s’en mêle. Revue Française de Gestion Industrielle 29(2):7–26
Durand B (2009) Mutations logistiques de la cyber-épicerie française : quand les groupements d’associés défient la distribution intégrée. Logistique Manag 17(2):51–64
Georget P, Damery N, Gallois JB (2008) Quel avenir pour le commerce en France? Neuf patrons vous en disent plus. Somogy Société, Paris
Gonzalez-Feliu J, Ambrosini C, Routhier JL (2012) New trends on urban goods movement modelling: proximity delivery versus shopping trips. European Transport, vol 50, Paper n. 6. http://www.istiee.org/te/
Gonzalez-Feliu J, Toilier F, Routhier JL (2010a) End consumer movement generation in French medium urban areas. Procedia Soc Behav Sci 2(3):6189–6204
Gonzalez-Feliu J, Routhier JL, Raux C (2010b). An attractiveness-based model for shopping trips in urban areas. 12th world conference in transportation research, Lisbonne, 11–15 July
Mykolenko L (2003) La logistique gagne du terrain en Ile-de-France. Note rapide sur le bilan du SDRIF 324
Ogawara S, Chen JCH, Zhang Q (2003) Internet grocery business in Japan: current business models and future trends. Ind Manag Data Syst 103(9):727–735
Paché G (2008) Efficient urban e-logistics: mutualization of resources and source of competitive advantage. 7th international meeting for research in logistics, Avignon, 24–26 September
Rohm AJ, Swaminathan V (2004) A typology of online shoppers based on shopping motivations. J Bus Res 57(7):748–758
Patier D, Dufour JG, Routhier JL (2007) Du transport de marchandises en ville à la logistique urbaine, Techniques de l’Ingénieur n. AG8210
Routhier JL, Traisnel, JP, Gonzalez-Feliu J, Henriot F, Raux C (2009) ETHEL II: energie, transport, habitat, environnement et localisations. Final report, ADEME, Paris
Routhier JL, Toilier F (2007) FRETURB V3, a policy oriented software of modelling urban goods movement. In: Proceedings of the 11th world conference on transport research—WCTR’07, 24–28 June, Berkeley
Russo F, Comi A (2011) A modeling system to simulate goods movements at an urban scale. Transportation. doi:10.1007/s11116-010-9276-y
Savy M and Liu X (2009) La plate-forme logistique, objet exemplaire d’aménagement urbain, Premières journées du pôle Ville du PRES Université Paris-Est, Marne-la-Vallée, 20 janvier
Ségalou E, Ambrosini C, Routhier JL (2004) The environmental assessment of urban goods movement. In: Taniguchi E, Thompson RG (eds) Logistics systems for sustainable cities. Elsevier, Amsterdam, pp 207–220
Sytral (2006) Enquête ménages déplacements 2006 de l’aire métropolitaine lyonnaise, Sytral, Lyon, France
TL&Associés, LET (2009) FIDES: Flexibilité et Impacts de la Demande de transport des différents secteurs Economiques, et simulation de Scénarios d’évolution. Final report. ADEME, Paris
Van de Walle I, Rivoire L (2005) Commerce et mobilité. L’activité commerciale face aux nouvelles politiques publiques de déplacements urbains, coll. Cahiers de Recherche n. 216, Credoc, Paris, p 93
Yrjölä H (2003) Supply chain considerations for electronic grocery shopping. PhD thesis dissertation. University of Technology, Helsinki
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2012 Springer-Verlag Berlin Heidelberg
About this chapter
Cite this chapter
González-Feliu, J., Durand, B., Andriankaja, D. (2012). Challenges in Last-Mile e-Grocery Urban Distribution: Have New B2C Trends a Positive Impact on the Environment?. In: Golinska, P., Romano, C. (eds) Environmental Issues in Supply Chain Management. EcoProduction. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-23562-7_14
Download citation
DOI: https://doi.org/10.1007/978-3-642-23562-7_14
Published:
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-23561-0
Online ISBN: 978-3-642-23562-7
eBook Packages: Earth and Environmental ScienceEarth and Environmental Science (R0)