Skip to main content
SpringerLink
Log in
SpringerLink
Log in

Scalable Navigation Support for Crowds: Personalized Guidance via Augmented Signage

  • Conference paper
Spatial Information Theory (COSIT 2011)

Part of the book series: Lecture Notes in Computer Science ((LNTCS,volume 6899))

Included in the following conference series:

Abstract

Navigating unfamiliar places is a common problem people face, and there is a wealth of commercial and research-based applications particularly for mobile devices that provide support in these settings. While many of these solutions work well on an individual level, they are less well suited for very crowded situations, e.g. sports matches, festivals and fairs, or events such as pilgrimages. In a large crowd, attending to a mobile device can be hazardous, the underlying technology might not scale well enough, and some people might be excluded due to not having access to a mobile device. Public signage does not suffer from these issues, and consequently, people frequently rely on signage in crowded settings. However, a key disadvantage of public signage is to not provide personalized navigation support. In this paper, we therefore investigate augmented signage as a means to provide navigation support for large crowds. We introduce a scalable signage-based approach and present results from a comparison study contrasting two designs for augmented signage with a base case. The results provide initial evidence that such a system could be easily useable, may help to reduce task load, and has the potential to improve navigation performance.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Log in via an institution
Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 39.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. Arikawa, M., Konomi, S., Ohnishi, K.: Navitime: Supporting pedestrian navigation in the real world. IEEE Pervasive Computing 6(3), 21–29 (2007)

    Article  Google Scholar 

  2. Arthur, P., Passini, R.: Wayfinding: People, Signs, and Architecture. McGraw-Hill, New York (1992)

    Google Scholar 

  3. Baus, J., Kray, C., Cheverst, K.: A survey of map-based mobile guides. In: Meng, L., Zipf, A., Reichenbacher, T. (eds.) Map-Based Mobile Services, pp. 197–216. Springer, Heidelberg (2005)

    Google Scholar 

  4. Baus, J., Krüger, A., Wahlster, W.: A resource-adaptive mobile navigation system. In: Gil, Y., Leake, D.B. (eds.) IUI 2002 – 2002 International Conference on Intelligent User Interfaces, pp. 15–22. ACM Press, San Francisco (2002)

    Chapter  Google Scholar 

  5. Card, O.S.: Ender’s Game. Tor Books (1985)

    Google Scholar 

  6. Cheverst, K., Davies, N., Friday, A., Efstratiou, C.: Developing a context-aware electronic tourist guide: Some issues and experiences. In: Proceedings of CHI 2000, Netherlands, pp. 17–24 (2000)

    Google Scholar 

  7. Hart, S.G., Stavenland, L.E.: Development of NASA-TLX (Task Load Index): Results of empirical and theoretical research. In: Human Mental Workload, pp. 139–183. Elsevier, Amsterdam (1988)

    Chapter  Google Scholar 

  8. Hegarty, M., Richardson, A.E., Montello, D.R., Lovelace, K., Subbiah, I.: Development of a self-report measure of environmental spatial ability. Intelligence 30(5), 425–447 (2002)

    Article  Google Scholar 

  9. Helbing, D., Johansson, A., Al-Abideen, H.Z.: Dynamics of crowd disasters: An empirical study. Phys. Rev. E 75(4), 046109 (2007)

    Article  Google Scholar 

  10. Hölscher, C., Brösamle, M., Meilinger, T., Strube, G.: Signs and maps - cognitive economy in the use of external aids for indoor navigation. In: McNamara, D., Trafton, J. (eds.) Proceedings of the 29th Annual Cognitive Science Society, pp. 377–382. Cognitive Science Society, Austin (2007)

    Google Scholar 

  11. Klippel, A., Tappe, H., Kulik, L., Lee, P.U.: Wayfinding choremes–a language for modeling conceptual route knowledge. Journal of Visual Languages & Computing 16(4), 311–329 (2005)

    Article  Google Scholar 

  12. Klippel, A., Winter, S.: Structural salience of landmarks for route directions. In: Cohn, A., Mark, D. (eds.) COSIT 2005. LNCS, vol. 3693, pp. 347–362. Springer, Heidelberg (2005)

    Chapter  Google Scholar 

  13. Kray, C., Blocher, A.: Modeling the basic meanings of path relations. In: Proceedings of the 16th IJCAI, pp. 384–389. Morgan Kaufmann, San Francisco (1999)

    Google Scholar 

  14. Kray, C., Kortuem, G., Krüger, A.: Adaptive navigation support with public displays. In: Amant, R.S., Riedl, J., Jameson, A. (eds.) Proceedings of IUI 2005, pp. 326–328. ACM Press, New York (2005)

    Chapter  Google Scholar 

  15. Kray, C., Laakso, K., Elting, C., Coors, V.: Presenting route instructions on mobile devices. In: Johnson, W.L., André, E., Domingue, J. (eds.) Proceedings of IUI 2003, pp. 117–124. ACM Press, Miami Beach (2003)

    Chapter  Google Scholar 

  16. Levine, M.: You-are-here maps. psychological considerations. Environment and Behavior 14(2), 221–237 (1982)

    Article  Google Scholar 

  17. Lewis, J.R.: Ibm computer usability satisfaction questionnaires: psychometric evaluation and instructions for use. Int. J. Hum.-Comput. Interact. 7(1), 57–78 (1995)

    Article  Google Scholar 

  18. Lund, A.: USE questionnaire (2011), http://usesurvey.com (last accessed March 3, 2011)

  19. Olivier, P., Cao, H., Gilroy, S.W., Jackson, D.G.: Crossmodal ambient displays. In: British Computer Society HCI: Engage. Queen Mary College, University of London, UK (2006)

    Google Scholar 

  20. Open Street Map Foundation: Open street map web site (2011), http://www.openstreetmap.org/ (last accessed March 4, 2011)

  21. Richter, K.-F.: A uniform handling of different landmark types in route directions. In: Winter, S., Duckham, M., Kulik, L., Kuipers, B. (eds.) COSIT 2007. LNCS, vol. 4736, pp. 373–389. Springer, Heidelberg (2007)

    Chapter  Google Scholar 

  22. Rohs, M., Schöning, J., Raubal, M., Essl, G., Krüger, A.: Map navigation with mobile devices: virtual versus physical movement with and without visual context. In: ICMI 2007: Proceedings of the 9th International Conference on Multimodal Interfaces, pp. 146–153. ACM, New York (2007)

    Chapter  Google Scholar 

  23. Rukzio, E., Schmidt, A., Krüger, A.: The rotating compass: a novel interaction technique for mobile navigation. In: CHI 2005: CHI 2005 Extended Abstracts On Human Factors In Computing Systems, pp. 1761–1764. ACM, New York (2005)

    Chapter  Google Scholar 

  24. Schmid, F., Kuntzsch, C., Winter, S., Kazerani, A., Preisig, B.: Situated local and global orientation in mobile you-are-here maps. In: Proc. of Mobile HCI 2010, pp. 83–92. ACM, New York (2010)

    Google Scholar 

  25. Singh, P., Ha, H.N., Kuang, Z., Olivier, P., Kray, C., Blythe, P., James, P.: Immersive video as a rapid prototyping and evaluation tool for mobile and ambient applications. In: MobileHCI 2006: Proceedings of the 8th Conference On Human-Computer Interaction With Mobile Devices and Services, pp. 264–264. ACM Press, New York (2006)

    Chapter  Google Scholar 

  26. Tversky, B.: Cognitive Maps, Cognitive Collages, and Spatial Mental Models. In: Campari, I., Frank, A.U. (eds.) COSIT 1993. LNCS, vol. 716, pp. 14–24. Springer, Heidelberg (1993)

    Google Scholar 

  27. Tversky, B., Lee, P.U.: Pictorial and verbal tools for conveying routes. In: Freksa, C., Mark, D.M. (eds.) COSIT 1999. LNCS, vol. 1661, pp. 37–50. Springer, Heidelberg (1999)

    Chapter  Google Scholar 

  28. Xie, H., Filippidis, L., Gwynne, S., Galea, E.R., Blackshields, D., Lawrence, P.J.: Signage Legibility Distances as a Function of Observation Angle. Journal of Fire Protection Engineering 17(1), 41–64 (2007)

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

  1. Newcastle University, Newcastle upon Tyne, NE1 7RU, UK

    Fathi Hamhoum & Christian Kray

Authors
  1. Fathi Hamhoum
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Christian Kray
    View author publications

    You can also search for this author in PubMed Google Scholar

Editor information

Editors and Affiliations

  1. University of Maine, 04469, Orono, ME, USA

    Max Egenhofer , Nicholas Giudice , Reinhard Moratz  & Michael Worboys , ,  & 

Rights and permissions

Reprints and permissions

Copyright information

© 2011 Springer-Verlag Berlin Heidelberg

About this paper

Cite this paper

Hamhoum, F., Kray, C. (2011). Scalable Navigation Support for Crowds: Personalized Guidance via Augmented Signage. In: Egenhofer, M., Giudice, N., Moratz, R., Worboys, M. (eds) Spatial Information Theory. COSIT 2011. Lecture Notes in Computer Science, vol 6899. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-23196-4_3

Download citation

  • DOI: https://doi.org/10.1007/978-3-642-23196-4_3

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-23195-7

  • Online ISBN: 978-3-642-23196-4

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics

Search

Navigation