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OpenSocialGov: A Web 2.0 Environment for Governmental E-Service Delivery

  • Alexandros Dais
  • Mara Nikolaidou
  • Dimosthenis Anagnostopoulos
Part of the Lecture Notes in Computer Science book series (LNCS, volume 6866)

Abstract

To achieve transformational government (T-Gov), the interaction between citizens and government should be explored under a new perspective enhancing citizens’ active participation. Web 2.0 paradigm could support many of the key features of such T-Gov interaction model. In this paper we explore the potential to utilize OpenSocial API to build OpenSocialGov, a set of libraries to construct Web 2.0 environments for the delivery of governmental e-services. In practice, OpenSocialGov enables citizens, businesses and public agencies to participate in a “governmental network”, similar to a social network, which facilitates them to establish different kinds of relationships between them, as in the real world, and collaborate to perform specific tasks, composed by simple e-services developed by public agencies or even third party entities. Basic OpenSocialGov features and implementation issues, as the extension of OpenSocial API to meet the requirements of the proposed T-Gov interaction model are also discussed.

Keywords

Transformational Government (T-Gov) Web 2.0 Cross-organization Service Composition and Delivery OpenSocial API 

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Copyright information

© Springer-Verlag Berlin Heidelberg 2011

Authors and Affiliations

  • Alexandros Dais
    • 1
  • Mara Nikolaidou
    • 1
  • Dimosthenis Anagnostopoulos
    • 1
  1. 1.Department of Informatics and TelematicsHarokopio University of AthensAthensGreece

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