Abstract
The power of IT and business alignment that has the use of a communication model of the IT value should be based on the ability to engage IT governance models and IT management models, respectively. This engagement should provide a clear view both board members, users and IT staff. Thus, our research provides this communication model that explains explicitly how IT projects, the board’s strategy and business units should go together and in the same direction. In addition, our implementation of this model alerts the CIO when IT assets are not really aligned to the principles and objectives of the board or the budget is spent on just technology, not investing it in valued solutions. Our research methodology is based on the ISO/IEC 38500 standard model, although important features have been added based on our IT governance experience and the use of a tool that implement the model itself.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
References
Vicens, J., Pérez, C., Jiménez, J., Juiz, C.: AlineaTIC: A Tiny Tool for IT Governance Alignment at Universities. In: de Compostela, S. (ed.) Proceedings of EUNIS 2009, vol. 148, pp. 60–61 (2009) ISBN 978-84-9887-138-8
ISO/IEC 20000-1, Information technology - Service management Part 1: Specification (2005), http://www.iso.org/iso/catalogue_detail?csnumber=41332
ISO/IEC 20000-2, Information technology - Service management - Part 2: Code of practice (2005), http://www.iso.org/iso/iso_catalogue/catalogue_tc/catalogue_detail.htm?csnumber=41333
ISO/IEC 38500, IT Governance Standard (2008), http://www.38500.org
Board Briefing on IT Governance, 2nd Edition. IT Governance Institute (2009), http://www.itgi.org/Template_ITGIc9a4.html?Section=About_IT_Governance1&Template=/ContentManagement/ContentDisplay.cfm&ContentID=6658
COBIT 4.1. IT Governance Institute (2008), http://www.itgovernance.co.uk/products/897
AS 8015-2005 Corporate governance of information and communication technology. Standards Australia (2005)
Taylor, S., Lloyd, V., Rudd, C.: ITIL Service Strategy, 3rd version. The Stationery Office Books, United Kingdom (2007)
Weill, P., Ross, J.W.: IT Governance: How Top Performers Manage IT Decision Rights for Superior Results. Harvard Business School Press, Boston (2004)
Hunter, R., Westerman, G.: The Real Business of IT: How CIOs Create and Communicate Value. Harvard Business School Press, Boston (2009)
Spanos, N.: 100 IT Performance Metrics. Computer Aid Inc. (2009)
FernĂ¡ndez, A.: AnĂ¡lisis, PlanificaciĂ³n y Gobierno de las TecnologĂas de la InformaciĂ³n en las Universidades. PhD. Dissertation, Universidad de AlmerĂa (2009)
Vicens, J., PĂ©rez, C., JimĂ©nez, J., Juiz, C.: Una herramienta simple para la implementaciĂ³n del alineamiento en el gobierno de las tecnologĂas de la informaciĂ³n y las comunicaciones (TIC). In: Proceedings of ITSMF 2009, Spain (2009) ISBN 978-84-692-9919-7
Toomey, M.: Waltzing with the Elephant: A comprehensive guide to directing and controlling information technology, Infonomics Pty Ltd. (2009)
Thorp, J.: Rethinking IT Governance - Beyond Alignment to Integration: The Thorp Network (2005)
FernĂ¡ndez, A., Llorens, F. (eds.): Gobierno de las TI para las Universidades. Conferencia de Rectores de las Universidades Españolas (2011) ISBN: 978-84-935509-8-1
Smith, G.S.: Straight to the top, becoming a world-class CIO. John Wiley & Sons, Chichester (2006)
Wyatt-Haynes, R.: ALIGNIT. In: Business Impact Through IT. John Wiley & Sons, Chichester (2007)
Covey, S.R.: The 7 habits of Highly Efective People. Simon & Schuster, New York (1989)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2011 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Juiz, C. (2011). New Engagement Model of IT Governance and IT Management for the Communication of the IT Value at Enterprises. In: Ariwa, E., El-Qawasmeh, E. (eds) Digital Enterprise and Information Systems. DEIS 2011. Communications in Computer and Information Science, vol 194. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-22603-8_13
Download citation
DOI: https://doi.org/10.1007/978-3-642-22603-8_13
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-22602-1
Online ISBN: 978-3-642-22603-8
eBook Packages: Computer ScienceComputer Science (R0)