Skip to main content

The Grounded Process of KMS Adoption: The Case Study of Knowledge Sharing and CoPs in Oil and Gas Industry in Malaysia

  • Conference paper
Software Engineering and Computer Systems (ICSECS 2011)

Part of the book series: Communications in Computer and Information Science ((CCIS,volume 180))

Included in the following conference series:

  • 1742 Accesses

Abstract

This paper presents the adoption of a knowledge management system (KMS). It is an innovation in the field of IT and its adoption rests within the literature of IT adoption theories. This research documents via Grounded Theory (GT), the adoption of KMS at an Oil and Gas Industry in Malaysia. The model generated offer insights into the technology process adoption scenario, and documents 12 factors arising which can prove useful in stimulating employees to go online and share.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 84.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 109.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. Newell, S., Scarbrough, H., Swan, J., Hislop, D.: Intranets and Knowledge Management: Complex Processes and Ironic Outcomes. In: Proceedings of the 32nd Hawaii International Conference on System Sciences (1999)

    Google Scholar 

  2. Desouza, K.: Facilitating Tacit Knowledge Exchange. ACM 46(3) (June 2003)

    Google Scholar 

  3. Baalen, P., Ruwaard, J., Heck, E.: Knowledge Sharing in Emerging Networks of Practice: The Role of a Knowledge Portal. European Management Journal 23(3), 300–314 (2005)

    Article  Google Scholar 

  4. Wang, C.Y., Yang, H.Y., Chou, S.T.: Using Peer-to-Peer Technology for Knowledge Sharing in Communities of Practices. Decision Support Systems 45(3), 528–540 (2008)

    Article  Google Scholar 

  5. Stenmark, D.: Knowledge Sharing on a Corporate Intranet: Effects of Reinstating Web Authoring Capability. In: European Conference on Information Systems (ECIS) Proceedings (2005)

    Google Scholar 

  6. Fichman, R.: Information Technology Diffusion: A Review of Empirical Research. MIT Sloan School of Management 50 Memorial Drive, E53-314 Cambridge, MA 02139 (1992)

    Google Scholar 

  7. Jeyaraj, A., Rottman, J.W., Lacity, M.C.: A Review of the Predictors, Linkages, and Biases in IT Innovation Adoption Research. Journal of Information Technology 21, 1–23 (2006)

    Article  Google Scholar 

  8. Rogers, E.M.: Diffusion of Innovations. Free Press, New York (1995)

    Google Scholar 

  9. Hall, B.H., Khan, B.: Adoption of New Technology. UCBERKELEY. Working Paper (May 2003)

    Google Scholar 

  10. Myers, M.: Qualitative Research in Information Systems. Management Information Systems Quarterly 21(2), 221–242 (1997)

    Article  Google Scholar 

  11. Trauth, E.M.: In: Trauth, E. (ed.) Qualitative Research in Information Systems: Issues and Trends. Idea Group Publishing, Hershey (2001)

    Chapter  Google Scholar 

  12. Urquhart, C.: An Encounter with Grounded Theory: Tackling the Practical and Philosophical Issues. In: Trauth, E. (ed.) Qualitative Research in Information Systems: Issues and Trends. Idea Group Publishing, London (2001)

    Google Scholar 

  13. Razavi, M., Iverson, L.: A Grounded Theory of Information Sharing Behavior in a Personal Learning Space. In: ACM CSCW, Banff, Alberta, Canada, November 4-6 (2006)

    Google Scholar 

  14. Charmaz, K.: Constructing Grounded Theory: A Practical Guide Through Qualitative Analysis. SAGE, India (2006)

    Google Scholar 

  15. Strauss, A.L., Corbin, J.: Basics of Qualitative Research: Techniques and Procedures for Developing Grounded Theory, 3rd edn. Sage Publications, Inc., Los Angeles (2008)

    Google Scholar 

  16. Glaser, B.G.: Basics of Grounded Theory Analysis: Emergence Versus Forcing. Sociology Press (1992)

    Google Scholar 

  17. Glaser, B.: Basic Social Process. Grounded Theory Review 4, 1–27 (2005)

    Google Scholar 

  18. Warburton, W.I.: What are Grounded Theory Made of? In: Proceeding of the 2005 University of Southampton LASS Faculty Post-Graduate Research Conference, Southampton, UK, June 6-7 (2005)

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2011 Springer-Verlag Berlin Heidelberg

About this paper

Cite this paper

Matayong, S., Bin Mahmood, A.K. (2011). The Grounded Process of KMS Adoption: The Case Study of Knowledge Sharing and CoPs in Oil and Gas Industry in Malaysia. In: Zain, J.M., Wan Mohd, W.M.b., El-Qawasmeh, E. (eds) Software Engineering and Computer Systems. ICSECS 2011. Communications in Computer and Information Science, vol 180. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-22191-0_15

Download citation

  • DOI: https://doi.org/10.1007/978-3-642-22191-0_15

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-22190-3

  • Online ISBN: 978-3-642-22191-0

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics