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Context-Aware Systems: A Case Study

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Digital Information and Communication Technology and Its Applications (DICTAP 2011)

Part of the book series: Communications in Computer and Information Science ((CCIS,volume 167))

Abstract

Context aware systems are a promising approach to facilitate daily-life activities. Concerning communication services, business users may be sometimes overloaded with work so that they become temporally unable to handle incoming communications. After having surveyed the challenges to build context-aware systems, we introduce here HEP, a system that recommends communication services to the caller based on the callee’s context. HEP’s main context source is the usage history of the different communication services as well as the users’ calendars. It has been prototyped and tested at Orange Labs.

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Author information

Authors and Affiliations

  1. Orange Labs, 42, rue des Coutures, 14066, Caen, France

    Bachir Chihani, Emmanuel Bertin & Fabrice Jeanne

  2. Institut Telecom, Telecom SudParis, CNRS 5157, 9 rue Charles Fourier, 91011, Evry, France

    Bachir Chihani & Noel Crespi

Authors
  1. Bachir Chihani
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  2. Emmanuel Bertin
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  3. Fabrice Jeanne
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  4. Noel Crespi
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Editor information

Editors and Affiliations

  1. LE2I, UMR, CNRS 5158, Faculté des Sciences BP 47870, Mirande, 9 , avenue Alain Savary, 21078, DIJON, France

    Hocine Cherifi

  2. Faculty of Computer Systems and Software Engineering, University Malaysia Pahang, Lebuhraya Tun Razak, 26300 Gambang, Kuantan, Pahang, Malaysia

    Jasni Mohamad Zain

  3. Information Systems Dept., Faculty of Computer and Information Science, King Saud University, 11543, Riyadh, Saudi Arabia

    Eyas El-Qawasmeh

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© 2011 Springer-Verlag Berlin Heidelberg

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Chihani, B., Bertin, E., Jeanne, F., Crespi, N. (2011). Context-Aware Systems: A Case Study. In: Cherifi, H., Zain, J.M., El-Qawasmeh, E. (eds) Digital Information and Communication Technology and Its Applications. DICTAP 2011. Communications in Computer and Information Science, vol 167. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-22027-2_60

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  • DOI: https://doi.org/10.1007/978-3-642-22027-2_60

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-22026-5

  • Online ISBN: 978-3-642-22027-2

  • eBook Packages: Computer ScienceComputer Science (R0)

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