Abstract
Decision making is a critical part of design. Designers must constantly compare, weigh and select design options throughout the design process. The effectiveness of those decisions impacts the effectiveness of the final design. In this paper, we compare two decision support systems, one that allows designers to enter and visualize the uncertainty in each alternative, and one that does not. We compared differences in the designers’ perceptions of whether they had sufficient information to make a choice, and their confidence in their choice. The goal is not to make designers more confident of their decisions, but rather to help them evaluate realistically whether they have sufficient information to make a clear choice.
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Dong, X., Hayes, C.C. (2011). Using Uncertainty to Inform Information Sufficiency in Decision Making. In: Harris, D. (eds) Engineering Psychology and Cognitive Ergonomics. EPCE 2011. Lecture Notes in Computer Science(), vol 6781. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-21741-8_32
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DOI: https://doi.org/10.1007/978-3-642-21741-8_32
Publisher Name: Springer, Berlin, Heidelberg
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