Abstract
Sustainability is becoming increasingly important in today’s corporate world. Businesses with dedicated sustainability programs are seeing a positive impact on their bottom-line, employee satisfaction as well as their brand image. However, sustainability is ever changing and businesses need to keep up with these changes for future success of their organizations. The evolving nature of this field offers great prospects for user researchers; particularly for those working in an enterprise software company such as SAP that offers a suite of sustainability products to help companies run their businesses more sustainably. Drawing examples from our research this paper will discuss the new roles, responsibilities, and unique opportunities user researchers have; and how we can bring about a positive impact in the field of sustainability.
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Bedekar, N., Lawler Kennedy, S. (2011). What Sustainability Brings to the Research Table. In: Marcus, A. (eds) Design, User Experience, and Usability. Theory, Methods, Tools and Practice. DUXU 2011. Lecture Notes in Computer Science, vol 6769. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-21675-6_42
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DOI: https://doi.org/10.1007/978-3-642-21675-6_42
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-21674-9
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