Abstract
People with intellectual and developmental disabilities (I/DD) and their families represent an untapped market for the cloud computing industry. There is a great need to develop alternative cloud-based care supports as traditional methods of care become more difficult to obtain. Contrary to some perspectives, many people with I/DD are capable of using cloud computing technology; they and their families are a viable consumer market. Advances in civil rights and self-determination principles regarding people with I/DD have secured their acknowledged position as a natural constituency of society; however, too often they are left out of consideration of social design. Excluding the needs of people with I/DD in cloud computing consideration, design and structure may put them at risk for further marginalization in human society. This paper discusses the profile of the global I/DD population, self-determination principles, and family perspectives of technology.
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Caldwell, A.C. (2011). Untapped Markets in Cloud Computing: Perspectives and Profiles of Individuals with Intellectual and Developmental Disabilities and Their Families. In: Stephanidis, C. (eds) Universal Access in Human-Computer Interaction. Users Diversity. UAHCI 2011. Lecture Notes in Computer Science, vol 6766. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-21663-3_30
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