Abstract
Despite increased bandwidth in world-wide networks there are still situations in which only limited bandwidth is available for tele-collaboration between a technician maintaining a machine and an expert at a remote location. In this case, tele-cooperation is usually supported by synchronous audio but only asynchronous video exchange. We present an alternative approach for such a collaborative maintenance task. By utilizing techniques and technologies from Augmented Reality (AR) applications our approach can provide a synchronous shared visual context for the collaborators without a direct video link. The effectiveness of our experimental system for a tele-maintenance task was evaluated in a usability study.
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Kleiber, M., Alexander, T. (2011). Evaluation of a Mobile AR Tele-Maintenance System. In: Stephanidis, C. (eds) Universal Access in Human-Computer Interaction. Applications and Services. UAHCI 2011. Lecture Notes in Computer Science, vol 6768. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-21657-2_27
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DOI: https://doi.org/10.1007/978-3-642-21657-2_27
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