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Towards an Ontological Foundation of Service Dominant Logic

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Book cover Exploring Services Science (IESS 2011)

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 82))

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Abstract

The development of service science requires an appropriate theoretical foundation; S-D logic has been proposed as a candidate. Nevertheless, the application of the principles of S-D logic in service science suffers from inconsistencies and misunderstanding. In this paper we provide an ontological representation of S-D logic in order to clarify its key concepts and analyze their relationships. The paper contributes in the establishment of S-D logic as the foundational theory of service science, the resolution of inconsistencies and misunderstandings, the improved understanding of the concepts of S-D logic and the improved communication of experts from diverse areas in the multidisciplinary field of service science.

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Author information

Authors and Affiliations

  1. Technological Education Institute of Serres, Faculty of Business Administration, Terma Magnesias, 62124, Serres, Greece

    Garyfallos Fragidis

  2. Faculty of of Business Administration, University of Macedonia, Egnatias 156, P.O. Box 1591, 540 06, Thessaloniki, Greece

    Konstantinos Tarabanis

Authors
  1. Garyfallos Fragidis
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  2. Konstantinos Tarabanis
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Editor information

Editors and Affiliations

  1. University of Geneva, CUI Battelle - bâtiment A 7, route de Drize, CH-1227, Carouge, Switzerland

    Mehdi Snene

  2. University of Geneva, CUI, Battelle - bâtiment A 7, route de Drize, CH-1227, Carouge, Switzerland

    Jolita Ralyté

  3. University of Geneva, CUI, Battelle - bâtiment A, , 7, route de Drize, CH-1227, Carouge, Switzerland

    Jean-Henry Morin

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Fragidis, G., Tarabanis, K. (2011). Towards an Ontological Foundation of Service Dominant Logic. In: Snene, M., Ralyté, J., Morin, JH. (eds) Exploring Services Science. IESS 2011. Lecture Notes in Business Information Processing, vol 82. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-21547-6_16

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  • DOI: https://doi.org/10.1007/978-3-642-21547-6_16

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-21546-9

  • Online ISBN: 978-3-642-21547-6

  • eBook Packages: Computer ScienceComputer Science (R0)

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