Abstract
In this paper, we review research on voluntary organizations to identify key features of and problems in volunteer work and organizations. We then use the example of free/libre open source software (FLOSS) development teams to examine how those features and problems apply in this situation and how they might be affected by the use of information and communications technologies (ICT). We suggest that understanding volunteer organizations can illuminate the changing nature of all knowledge work, paid as well as unpaid.
This work was supported in part by US National Science Foundation Grant 07-08437.
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Crowston, K. (2011). Lessons from Volunteering and Free/Libre Open Source Software Development for the Future of Work. In: Chiasson, M., Henfridsson, O., Karsten, H., DeGross, J.I. (eds) Researching the Future in Information Systems. IFIP Advances in Information and Communication Technology, vol 356. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-21364-9_14
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