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How Service Orientation Can Improve the Flexibility of Executive Information Systems—An Architecture Reworked from a Business Perspective

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Book cover Service-Oriented Perspectives in Design Science Research (DESRIST 2011)

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 6629))

Abstract

In recent years, service orientation has been discussed as a new design paradigm promising better manageability and changeability of increasingly complex IS. This article examines their role in executive information systems (EIS) design and contributes a reworked architecture that is more flexible than the state of the art. Structured in terms of four layers strategy, organization, alignment, and IT support it uses cross-layer modeling chains that enable even drill-through analyses when needed. Mapping loosely coupled services within an alignment layer provides the necessary flexibility. Two typical changes in financial accounting and management accounting processes at a telecom company provided an opportunity to evaluate the reworked architecture. Finally, the lessons learned helped us in two ways: providing concrete starting points for integrating service orientation into EIS architecture design and arguing for the reworked architecture on hand.

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Authors and Affiliations

  1. Institute of Information Management, University of St.Gallen, Mueller-Friedberg-Straße 8, 9000, St. Gallen, Switzerland

    Jörg H. Mayer

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  1. Jörg H. Mayer
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Editors and Affiliations

  1. Sheldon B. Lubar School of Business, University of Wisconsin-Milwaukee, 3202 N. Maryland Avenue, 53201-0742, Milwaukee, WI, USA

    Hemant Jain  & Atish P. Sinha  & 

  2. Whitman School of Management, Syracuse University, 721 University Avenue, 13244-2450, Syracuse, NY, USA

    Padmal Vitharana

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Mayer, J.H. (2011). How Service Orientation Can Improve the Flexibility of Executive Information Systems—An Architecture Reworked from a Business Perspective. In: Jain, H., Sinha, A.P., Vitharana, P. (eds) Service-Oriented Perspectives in Design Science Research. DESRIST 2011. Lecture Notes in Computer Science, vol 6629. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-20633-7_22

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  • DOI: https://doi.org/10.1007/978-3-642-20633-7_22

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-20632-0

  • Online ISBN: 978-3-642-20633-7

  • eBook Packages: Computer ScienceComputer Science (R0)

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