Abstract
For effective service delivery on any infrastructure and SOA-based environment, data is an essential building block both as inputs as well as in monitoring the output. Data is an integral part of any formation delivery and/or service delivery in an IT-enabled business environment. For the new-age IT infrastructure models with cloud and virtualization technology options and web-based service-delivery models, recording of the characteristic data parameters that define or govern the run-time service delivery environment is crucial both for client businesses and provider organizations to be cost-viable and quality-effective. In this paper, we create a data-driven framework of the new-age IT Infrastructure. Operationally, this framework can be used for IT-user organizations as well as service providers, to track their delivery concerns. Strategically, this framework may serve as a baseline template to plan for a minimal set of parameters recoded as operational data-points from the real-time run-time IT infrastructure operations environment.
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© 2011 Springer-Verlag Berlin Heidelberg
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Bandopadhyay, T., Kumar, P., Saini, A.K. (2011). A Data-Driven View of the Evolving IT Infrastructure Technologies and Options. In: Shah, K., Lakshmi Gorty, V.R., Phirke, A. (eds) Technology Systems and Management. Communications in Computer and Information Science, vol 145. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-20209-4_43
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DOI: https://doi.org/10.1007/978-3-642-20209-4_43
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-20208-7
Online ISBN: 978-3-642-20209-4
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