Abstract
Everyday, more than half of American adult internet users read or write email messages at least once. Email is one of the top two activities people pursue online [Madden and Reinie, 2003], and it is often the reason why people purchase a home computer [Kraut et al., 2000]. It is so successful that the term email has been officially added both as a noun and as a verb to the English language.
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© 2011 Springer-Verlag Berlin Heidelberg
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Carvalho, V.R. (2011). Introduction. In: Modeling Intention in Email. Studies in Computational Intelligence, vol 349. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-19956-1_1
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DOI: https://doi.org/10.1007/978-3-642-19956-1_1
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-19955-4
Online ISBN: 978-3-642-19956-1
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