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An Agent-Based Dialog Simulation Technique to Develop and Evaluate Conversational Agents

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Advances on Practical Applications of Agents and Multiagent Systems

Part of the book series: Advances in Intelligent and Soft Computing ((AINSC,volume 88))

Abstract

In this paper, we present an agent-based dialog simulation technique for learning new dialog strategies and evaluate conversational agents. Using this technique the effort necessary to acquire data required to train the dialog model and then explore new dialog strategies is considerably reduced. A set of measures has also been defined to evaluate the dialog strategy that is automatically learned and compare different dialog corpora. We have applied this technique to explore the space of possible dialog strategies and evaluate the dialogs acquired for a conversational agent that collects monitored data from patients suffering from diabetes.

Funded by projects CICYT TIN2008-06742-C02-02/TSI, CICYT TEC2008-06732-C02- 02/TEC, CAM CONTEXTS (S2009/TIC-1485), and DPS2008-07029-C02-02.

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Griol, D., Sánchez-Pi, N., Carbó, J., Molina, J.M. (2011). An Agent-Based Dialog Simulation Technique to Develop and Evaluate Conversational Agents. In: Demazeau, Y., Pěchoucěk, M., Corchado, J.M., Pérez, J.B. (eds) Advances on Practical Applications of Agents and Multiagent Systems. Advances in Intelligent and Soft Computing, vol 88. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-19875-5_33

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  • DOI: https://doi.org/10.1007/978-3-642-19875-5_33

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-19874-8

  • Online ISBN: 978-3-642-19875-5

  • eBook Packages: EngineeringEngineering (R0)

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