Abstract
[Context and motivation] The requirements engineer as a link between software makers and software users is a firmly established role. However, people from a variety of backgrounds execute this role, making standardization, uniformity, and maturity of the role very difficult. [Question/problem] In this paper, we provide an initial step towards easy to understand support for the execution of requirements elicitation interviews. [Principal ideas/results] We present our work in progress on a framework for analyzing the types of questions used during requirements elicitation interviews, what responses they elicit and to what extent those responses are of desirable quality. [Contribution] Successful requirements engineering strongly depends on the right questions being asked in such a way that the user stakeholder can provide the right details in his response. Identifying these questions and guiding inexperienced requirements engineers during this challenging task promises to improve the quality of requirements elicitations.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
References
Bransford, J.: How people learn: Brain, mind, experience, and school. National Academies Press, Washington (2000)
Chi, M., Feltovich, P., Glaser, R.: Categorization and representation of physics problems by experts and novices*. Cognitive science 5(2), 121–152 (1981)
Davidson, J., Sternberg, R.: The psychology of problem solving. Cambridge University Press, Cambridge (2003)
Davis, G.: Strategies for information requirements determination. IBM Systems Journal 21(1), 4–30 (2010)
King, A.: Scripting collaborative learning processes: A cognitive perspective. In: Scripting Computer-Supported Collaborative Learning, pp. 13–37 (2007)
Newell, A., Simon, H.: Human problem solving. Prentice-Hall, Englewood Cliffs (1972)
Squire, L.: Memory and brain. Oxford University Press, USA (1987)
Stewart, C., Cash, W.: Interviewing: Principles and practices. McGraw-Hill, New York (2003)
Wetherbe, J.: Executive information requirements: getting it right. Mis Quarterly 15(1), 51–65 (1991)
Zhang, L., Sternberg, R.: The nature of intellectual styles. Lawrence Erlbaum, Mahwah (2006)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2011 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Scheinholtz, L.A., Wilmont, I. (2011). Interview Patterns for Requirements Elicitation. In: Berry, D., Franch, X. (eds) Requirements Engineering: Foundation for Software Quality. REFSQ 2011. Lecture Notes in Computer Science, vol 6606. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-19858-8_9
Download citation
DOI: https://doi.org/10.1007/978-3-642-19858-8_9
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-19857-1
Online ISBN: 978-3-642-19858-8
eBook Packages: Computer ScienceComputer Science (R0)