Abstract
In the present research we propose a framework to design a business intelligence solution based on the integration of business and technological domains. The main contributions of the framework are: 1) enterprise architecture that combines the approach of the Zachman Framework and the Balanced Scorecard, 2) mapping the System Model layer with the tools of the Pentaho BI Suite and 3) an indicator for the control management that facilitates to measure the performance of the strategy from the compensation of the indicators defined in a Balanced Scorecard, based on compensatory fuzzy logic.
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© 2011 Springer-Verlag Berlin Heidelberg
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Ortega, P.M., Ávila, L.G., Gómez, J.M. (2011). Framework to Design a Business Intelligence Solution. In: Gusev, M., Mitrevski, P. (eds) ICT Innovations 2010. ICT Innovations 2010. Communications in Computer and Information Science, vol 83. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-19325-5_36
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DOI: https://doi.org/10.1007/978-3-642-19325-5_36
Publisher Name: Springer, Berlin, Heidelberg
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