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Financial Impacts of Corporate Reputation

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Reputation Management

Abstract

Apart from stakeholder research, examinations on the financial impact of corporate reputation are a major field of interest within the communication community. De Quevedo Puente, Delgado García, and de la Fuente Sabaté close this chapter with a meta-analysis of studies on this issue. They systematically describe previous findings concerning the impact on corporate profitability, risk, and market value. Additional explanations for inconsistent measurement results are provided, too.

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Notes

  1. 1.

    To solve the problems derived from the high correlation between prior and subsequent financial performance, they define their dependent variables as the residuals obtained in a regression in which they used prior or subsequent financial performance to explain corporate reputation.

  2. 2.

    Fryxell and Wang (1994) challenged most of the corporate reputation measurements because they are based primarily or exclusively on the perceptions of executives and industry analysts, whose strong interest in firm performance leads them to issue evaluations of qualitative items greatly influenced by financial data. Thus, began the debate surrounding the so-called financial halo (Brown and Perry 1994; Logsdon and Wartick 1995; Szwajkowski and Figlewicz 1997; Capraro and Srivastava 1997), still argued even today.

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Correspondence to Esther de Quevedo Puente .

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de Quevedo Puente, E., García, J.B.D., de la Fuente Sabaté, J.M. (2011). Financial Impacts of Corporate Reputation. In: Helm, S., Liehr-Gobbers, K., Storck, C. (eds) Reputation Management. Management for Professionals. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-19266-1_15

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