Qualitative Analysis

Abstract

In this chapter I describe how propositions about the quality of a process modeling grammar can be subjected to qualitative analysis through semi-structured interviews. Again I follow the examples of the popular process modeling grammar BPMN, and I use the theoretical propositions that were identified in the previous chapter, to design and conduct a qualitative empirical evaluation by means of semi-structured interviews. This is done in order to gain insights on the adequacy and nature of the theoretically developed measures of intrinsic quality characteristics of a process modeling grammar. Also, in this chapter I detail how the wider organizational setting in which BPMN is put to use in process modeling initiatives can be explored in order to identify contextual variables that potentially impact the way quality characteristics are experienced by process modeling grammar users, and which hence deserve close attention.