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Naturalness, Adaptation and Cooperativeness in Spoken Dialogue Systems

  • Milan Gnjatović
  • Darko Pekar
  • Vlado Delić
Part of the Lecture Notes in Computer Science book series (LNCS, volume 6456)

Abstract

In this paper, we consider three distinct but interacting “cognitive” features of spoken dialogue systems that may contribute to better acceptance by users: naturalness of the interaction, adaptation and cooperativeness. In order to achieve them, we particularly concentrate on the dialogue management functionalities of modeling contextual information and of dynamical adapting both analytical and generative aspects of the system’s behavior according to the current state of the interaction. Finally, we illustrate the introduced design concepts for the spoken dialogue system Contact.

Keywords

cognitive technical systems context modeling adaptive dialogue strategies 

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Copyright information

© Springer-Verlag Berlin Heidelberg 2011

Authors and Affiliations

  • Milan Gnjatović
    • 1
  • Darko Pekar
    • 1
  • Vlado Delić
    • 1
  1. 1.Faculty of Technical SciencesUniversity of Novi SadNovi SadSerbia

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