Abstract
Software systems mainly considered from enterprises for dealing with a business process automation belong to the following two categories: Workflow Management Systems (WfMS) and Enterprise Resource Planning (ERP) systems. The wider diffusion of ERP systems tends to favourite this solution, but there are several limitations of most ERP systems for automating business processes. This paper reports an empirical study aiming at comparing the ability of implementing business processes of ERP systems and WfMSs. Two different case studies have been considered in the empirical study. It evaluates and analyses the correctness and completeness of the process models implemented by using ERP and WfM systems.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
References
Almadani, R., Alshawi, S., Themistocleous, M.: Integrating diverse ERP systems: a case study. The Journal of Enterprise Information Management 17(6), 454–462 (2004)
Aversano, L., Intonti, R., Tortorella, M.: Assessing Workflow Ability of ERP and WfM Systems. In: Proceedings of the 21st International Conference on Software Engineering Knowledge Engineering, SEKE 2009, Boston, Massachusetts, USA, July 1-3 (2009)
Bostrom, R.P., Cardoso, J., Sheth, A.: Workflow Management Systems and ERP Systems: Differences, Commonalities, and Applications. University of Georgia, Athens (2004)
Davenport, T.H.: Putting the enterprise into the enterprise system. Harvard Business Review 76(4), 121–131
Fischer, L.: Workflow Handbook. Future Strategies Inc. (2002)
Hansmann, H., Neumann, S.: Workflow integrated ERP: an architecture model for optimizes coordination of intra and interorganizational production planning and control. In: ECIS 2002, Gdansk, Poland, June 6-8 (2002)
Hollingsworth, D.: Workflow Management Coalition – The Workflow Reference Model, D.N. TC00-1003, 19 Gennaio (1995)
Hossain, L., Patrick, J.D., Rashid, M.A.: Enterprise Resource Planning: Global Opportunities & Challenges, pp. 16–17. Idea Group Publishing, USA (2002)
Kumar, K., Van Hillsgersberg, J.: ERP experiences and evolution. Communications of the ACM 43(4), 23–26
Malamateniou, F., Poulymenopoulou, M., Vassilacopoulos, G.: Specifying Workflow Process Requirements for an Emergency Medical Service. J. Med. Syst. 27(4), 325–335 (2003)
O’Leary, D.E.: Enterprise Resource Planning Systems: Systems, Life Cycle, Electronic Commerce, and Risk. Cambridge University Press, Cambridge (2000)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2010 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Aversano, L., Tortorella, M. (2010). Using ERP and WfM Systems for Implementing Business Processes: An Empirical Study. In: Kim, Th., Kim, HK., Khan, M.K., Kiumi, A., Fang, Wc., Ślęzak, D. (eds) Advances in Software Engineering. ASEA 2010. Communications in Computer and Information Science, vol 117. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-17578-7_7
Download citation
DOI: https://doi.org/10.1007/978-3-642-17578-7_7
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-17577-0
Online ISBN: 978-3-642-17578-7
eBook Packages: Computer ScienceComputer Science (R0)