Skip to main content
SpringerLink
Log in
Book cover

Distribution Logistics pp 243–281Cite as

Reverse Logistics: A Review of Case Studies

  • Conference paper

Part of the book series: Lecture Notes in Economics and Mathematical Systems ((LNE,volume 544))

Abstract

Reverse logistics deals with the processes associated with the flows of products, components and materials from users/owners to re-users. This paper provides a review and content analysis of more than sixty case studies on reverse logistics. The case studies deal with issues such as the structure of the networks, the relationships between the different parties involved on the networks, inventory management, planning and control, and information technology. The analysis concerns the following questions: what is returned, why do these return flows exists, i.e. what are the drivers/reasons for these flows, how are these return flows being recovered, and finally, who is involved? We end with a summary and suggestions for further research.

This is a preview of subscription content, log in via an institution.

Chapter
USD   29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD   84.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD   109.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Learn about institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  • Andriesse, F.G. (1999): Successful implementation of reverse logistics at Philip Morris (in Dutch). In: van Goor, A. R. / Flapper, S. D. P. / Clement, C. (eds.): Handboek Reverse Logistics. Kluwer B.V., Deventer, The Netherlands

    Google Scholar 

  • Anupindi, R. / Bassok, Y. (1999): Supply Contracts with Quantity Commitments and Stochastic Demand. In: Tayur, S. / Ganeshan, R. / Magazine, M. (eds.): Quantitative models for supply chain management. Kluwer Academic Publishers, Dordrecht, The Netherlands, pp 197–232

    Chapter  Google Scholar 

  • Bakkers, F. T. P. G. / Ploos van Amstel Jr, J. J. A. (2000): Ortes Lecluyse return-and recycling system for PVC lamellas (in Dutch). In: van Goor, A. R. / Flapper, S. D. P. / Clement, C. (eds.): Handboek Reverse Logistics. Kluwer B.V., Deventer, The Netherlands

    Google Scholar 

  • Barros, A. I. / Dekker, R. / Schölten, V. (1998): A two-level network for recycling sand: A case study. European Journal of Operational Research 110(2): 199–215

    Article  Google Scholar 

  • Bartel, T. (1995): Recycling Program for Toner Cartridges and Optical Photoconductors. In: Proceedings IEEE Symposium on Electronics and the Environment, Orlando Florida, May 1-3, pp 225–228

    Google Scholar 

  • Bartels, J. J. C. (1998): Collection and processing of batteries in The Netherlands—the Stibat execution scheme (in Dutch). In: van Goor, A. R. / Flapper, S. D. P. / Clement, C. (eds.): Handboek Reverse Logistics. Kluwer B.V., Deventer, The Netherlands

    Google Scholar 

  • Bentley, D. A. / Rothstein, S. R. / Witt, R. L. (1986): Applying MRP II to Remanufacturing: A Case Study. In: APICS Conference Proceedings pp 18–21

    Google Scholar 

  • Chang, N-B. / Wei, Y. L. (2000): Siting recycling drop-off stations in urban area by genetic algorithm-based fuzzy multi-objective nonlinear integer programming modeling. Fuzzy Sets and Systems 114:133–149

    Article  Google Scholar 

  • Corbett, C. J. / Tang, C.S. (1999): Designing Supply Contracts: Contract Type and Information Asymmetry. In: Tayur, S. / Ganeshan, R. / Magazine, M. (eds.): Quantitative models for supply chain management. Kluwer Academic Publishers, Dordrecht, The Netherlands, pp 269–298

    Chapter  Google Scholar 

  • De Brito, M. P. / Dekker, R. (2003): Modeling product returns in inventory control—an empirical validation of general assumptions. International Journal of Production Economics 81–82: 225–241

    Article  Google Scholar 

  • De Brito, M. P. / Dekker, R. (2004): A framework for Reverse Logistics. In: Dekker, R. / Inderfurth, K. / van Wassenhove, L. N. / Fleischmann, M. (eds.): Reverse Logistics: Quantitative Models for Closed-Loop Supply Chains, Springer-Verlag, Berlin Heidelberg New York, pp 1–20

    Google Scholar 

  • De Brito, M. P. / Laan, E. A. van der (2002): Inventory control with product returns: the impact of (mis)information. Econometric Institute Report EI 2002-29, Erasmus University Rotterdam, Rotterdam, The Netherlands

    Google Scholar 

  • Del Castillo, E. / Cochran, J. K. (1996): Optimal short horizon distribution operations in reusable container systems. Journal of the Operational Research Society 47(l):48–60

    Google Scholar 

  • De Koster, M. B. M. / Flapper, S. D. P. / Krikke, H. R. / Vermeulen, W. S. (2000): Reverse Logistics in the wholesale white-good sector (in Dutch). In: van Goor, A. R. / Flapper, S. D. P. / Clement, C. (eds.): Handboek Reverse Logistics. Kluwer B.V., Deventer, The Netherlands

    Google Scholar 

  • De Koster, M. B. M. / Vendel, M. A. van de / De Brito, M. P. (2001): How to organise return handling: an exploratory study with nine retailer warehouses. International Journal of Retail & Distribution Management 30(8):407–421

    Google Scholar 

  • Dekker, R. / Inderfurth, K. / van Wassenhove, L. N. / Fleischmann, M. (eds.) (2004): Reverse Logistics: Quantitative Models for Closed-Loop Supply Chains. Springer Verlag, Berlin Heidelberg New York

    Google Scholar 

  • Diaz, A. / Fu, M. C. (1997): Models for multi-echelon repairable item inventory systems with limited repair capacity. European Journal of Operational Research 97(3):480–492

    Article  Google Scholar 

  • Dijkhuizen, H. P. (1997): Reverse Logistics at IBM (in Dutch). In: van Goor, A. R. / Flapper, S. D. P. / Clement, C. (eds.): Handboek Reverse Logistics. Kluwer B.V., Deventer, The Netherlands

    Google Scholar 

  • Donker, S. / Ploeg, T. van der (2001): Multi-echelon inventory control of repairable spare parts at Lucent Technologies Nederland (in Dutch). In: van Goor, A. R. / Flapper, S. D. P. / Clement, C. (eds.): Handboek Reverse Logistics. Kluwer B.V., Deventer, The Netherlands

    Google Scholar 

  • Driesch, H. M. / Flapper, S. D. P. / Oyen, J. E. van (1998): Logistic control of engine reuse at Daimler-Benz MTR (in Dutch). In: van Goor, A. R. / Flapper, S. D. P. / Clement, C. (eds.): Handboek Reverse Logistics. Kluwer B.V., Deventer, The Netherlands

    Google Scholar 

  • Duhaime, R. / Riopel, D. / Langevin, A. (2001): Value analysis and optimization of reusable containers at Canada Post. Interfaces 31(3): 3–15

    Article  Google Scholar 

  • Faria_de Almeida, A. / Robertson, A. (1995): Domestic Batteries and the Environment: A Life-Cycle Approach to Consumer Electronic Products. In: Concept Proceedings International Conference Clean Electronics Products & Technology, Edinburgh, Scotland, pp 162–167

    Google Scholar 

  • Farrow, P. H. / Johnson, R. R. / Larson, A. L. (2000): Entrepreneurship, Innovation and Sustainability Strategies at Waiden Paddlers Inc., Interfaces 30(3):215–225

    Article  Google Scholar 

  • Ferrer, G. / Ketzenberg, M. (2003): Value of yield information for remanufacturing complex products. Working paper, Kenan-Flagler Business School, University of North Carolina at Chapel Hill

    Google Scholar 

  • Flapper, S. D. P. / van Nunen, J. A. E. E. / Van Wassenhove, L. N. (eds.) (2004): Managerial aspects of closed loop supply chains. Springer-Verlag, Heidelberg

    Google Scholar 

  • Fleischmann, M. / Krikke, H. R. / Dekker, R. / Flapper, S. D. P. (2000): A characterisation of logistics networks for product recovery. Omega 28(6):653–666.

    Article  Google Scholar 

  • Fleischmann, M. (2000): Quantitative Models for Reverse Logistics. Lecture Notes. Economics and Mathematical Systems, Volume 501. Springer-Verlag, Berlin

    Google Scholar 

  • Fleischmann, M. / Bloemhof-Ruwaard, J. M. / Dekker, R. / Laan, E. A. van der / Nunen, J. A. E. E. Van / Van Wassenhove, L. N. (1997): Quantitative Models for Reverse Logistics: a review. European Journal of Operational Research 103:1–17

    Article  Google Scholar 

  • Fleischmann, M. / Beullens, P. / Bloemhof-Ruwaard, J. M. / Van Wassenhove, L. N. (2001): The impact of product recovery on logistics network design. Production and Operations Management 10(2): 156–173

    Article  Google Scholar 

  • Fleischmann, M. / Beullens, P. / Bloemhof-Ruwaard, J. M. / Beullens, P. / Dekker, R. (2004): Reverse logistic network design. In: Dekker, R. / Inderfurth, K. / Van Wassenhove, L. N. / Fleischmann, M. (eds.): Reverse Logistics: Quantitative Models for Closed-Loop Supply Chains, Springer-Verlag, Berlin Heidelberg New York, pp 1–20

    Google Scholar 

  • Ganeshan, R. / Jack, E. / Magazine, M. J. / Stephens, P. (1999): A taxonomic review of supply chain management research. In: Tayur, S. / Ganeshan, R. / Magazine, M. (eds.): Quantitative models for supply chain management. Kluwer Academic Publishers, Dordrecht, The Netherlands, pp 840–879

    Google Scholar 

  • Goggin, K. / Browne, J. (2000): Towards a taxonomy of resource recovery from end-of-life products. Computers in Industry 42:177–191.

    Article  Google Scholar 

  • Guide Jr, V. D. R. (2000): Production planning and control for remanufacturing: industry practice and research needs. Journal of Operations Management 18:467–483

    Article  Google Scholar 

  • Guide Jr, V. D. R. / Spencer, M. S. (1997): Rough-cut capacity planning for remanufacturing firms. Production Planning & Control 8(3):237–244

    Article  Google Scholar 

  • Guide Jr, V. D. R. / Srivastava, R. (1997a): Buffering from material recovery uncertainly in a recoverable manufacturing environment. Journal of the Operational Research Society 48:519–529

    Google Scholar 

  • Guide Jr, V. D. R. / Srivastava, R. (1997b): Repairable inventory theory: models and applications. European Journal of Operational Research 102:1–20

    Article  Google Scholar 

  • Guide Jr, V. D. R. / Srivastava, R. (1998): Inventory buffers in recoverable manufacturing. Journal of Operations Management 16:551–568

    Article  Google Scholar 

  • Guide Jr, V. D. R. / Srivastava, R. / Spencer, M. S. (1997): An evaluation of capacity planning techniques in a remanufacturing environment. International Journal of Production Research 35:67–82 Guide Jr, V. D. R. / Teunter, R. H. / Van Wassenhove, L. N. (2001): Matching Supply and Demand to Maximize Profits from Remanufacturing. Working Paper 2001/84/TM/CIMSO 21, INSEAD, Fontainebleau Cedex, France

    Article  Google Scholar 

  • Guide Jr, V. D. R. / Van Wassenhove, L. N. (2001): Managing product returns for remanufacturing. Production and Operations Management 10(2): 142–155

    Article  Google Scholar 

  • Gupta, T. / Chakraborty, S. (1984): Looping in a multistage production system. International Journal of Production Research 22:299–311

    Article  Google Scholar 

  • Hendrickson, C. / Scott Matthews, H. / Cagan, J. / McMichael, F. C. (2003): Green Engineering. In: Guide Jr, V. D. R. / van Wassenhove, L. N. (eds.): Business Perspectives in Closed-Loop Supply Chains, Carnegie Mellon University Press, Pittsburgh, pp 291–314

    Google Scholar 

  • Inderfurth, K. / Jensen, T. (1999): Analysis of MRP Policies with Recovery Options. In: Leopold-Wildburger, U. / Feichtinger, G. / Kistner, K. P. (eds.): Modelling and Decisions in Economics, Physica-Verlag, Heidelberg-New York, pp 189–228

    Google Scholar 

  • Kelle, P. / Silver, E. A. (1989): Forecasting the Returns of Reusable Containers. Journal of Operations Management 8(1): 17–35

    Article  Google Scholar 

  • Klausner, M. / Grimm, W. M. / Hendrickson, C. (1998): Reuse of electric motors in consumer products, design and analysis of an electronic data log. Journal of Industrial Ecology 2(2):89–102

    Article  Google Scholar 

  • Klausner, M. / Hendrickson, C. (2000): Reverse-Logistics Strategy for Product Take-Back. Interfaces 30(3):156–165

    Article  Google Scholar 

  • Kleineidam, U. / Lambert, A. J. D. / Blansjaar, J. / Kok, J. J. / Heijningen, R. J. J. (2000): Optimising product recycling chains by control theory. International Journal of Production Economics 66(2): 185–195

    Article  Google Scholar 

  • Kokkinaki, A. / Zuidwijk, R. / Nunen, J. van / Dekker, R. (2003): Information Management for Reverse Logistics. In: Dekker, R. / Inderfurth, K. / van Wassenhove, L. N. / Fleischmann, M. (eds.): Reverse Logistics: Quantitative Models for Closed-Loop Supply Chains, Springer-Verlag, Berlin Heidelberg New York, pp 381–405

    Google Scholar 

  • Kopicki, R. J. / Berg, M. J. / Legg, L. / Dasappa, V. / Maggioni, C. (1993): Reuse and Recycling: Reverse Logistics Opportunities. Council of Logistics Management, Oak Brook, IL

    Google Scholar 

  • Kostecki, M. (1998): The durable use of consumer products: new options for business and consumption. Kluwer Academic Publishers, Dordrecht, The Netherlands

    Google Scholar 

  • Krikke, H. R. / Harten, A. van / Schuur, P. C. (1999a): Business case Oce: Reverse logistic network re-design for copiers. OR Spektrum (3):381–409

    Article  Google Scholar 

  • Krikke, H. R. / Harten, A. van / Schuur, P. C. (1999b): Business case Roteb: recovery strategies for monitors. Computers & Industrial Engineering, 36(4):739:757

    Article  Google Scholar 

  • Kroon, L. / Vrijens, G. (1995): Returnable containers: An example of reverse logistics. International Journal of Physical Distribution & Logistics Management 25(2):56–68

    Article  Google Scholar 

  • Landers, T. L. / Cole, M. H. / Walker, B. / Kirk, R. W. (2000): The virtual warehousing concept. Transportation Research Part E, Logistics & Transportation Review 36E(2): 115–125

    Article  Google Scholar 

  • Lariviere, M. A. (1999): Supply Chain Contracting and Coordination with Stochastic Demand. In: Tayur, S. / Ganeshan, R. / Magazine, M (eds.): Quantitative models for supply chain management. Kluwer Academic Publishers, Dordrecht, The Netherlands, pp 233–268

    Chapter  Google Scholar 

  • Linton, J. D. / Jonhson, D. A. (2000): A decision support system for planning remanufacturing at Nortel Networks. Interfaces 30: (6) 17–31

    Article  Google Scholar 

  • Louwers, D. / Kip, B. J. / Peters, E. / Souren, F. / Flapper, S. D. P. (1999): A facility location allocation model for reusing carpet materials. Computers & Industrial Engineering 36:855–869

    Article  Google Scholar 

  • Lund, H. F. (2001): The McGraw-Hill recycling handbook. McGraw-Hill, New York

    Google Scholar 

  • Maslennikova, I. / Foley, D. (2000): Xerox’s approach to sustainability. Interfaces 30(3):226–233

    Article  Google Scholar 

  • McGavis, D. (1994): The energy bucket and a not-so-drop-in-the-bucket portion of waste stream, consumables. In: IEEE International Symposium on Electronics & the Environment, San Francisco, California, May 2-4, pp 267–272

    Google Scholar 

  • Meijer, H. W. (1998): Canon Benelux and Reverse Logistics (in Dutch). In: van Goor, A. R. / Flapper, S. D. P. / Clement, C. (eds.): Handboek Reverse Logistics. Kluwer B.V., Deventer, The Netherlands

    Google Scholar 

  • Meyer, H. (1999): Many happy returns. The Journal of Business Strategy 20(4): 27–31

    Article  Google Scholar 

  • Moffat, J. (1992): Resources for the repair of non-modular aero-engines. Omega 20(1): 99–103

    Article  Google Scholar 

  • Nagel, C. / Meyer, P. (1999): Caught between ecology and economy: end-of-life aspects of environmentally conscious manufacturing. Computers & Industrial Engineering 36(4): 781–792

    Article  Google Scholar 

  • Realff, M. J. / Amnions, J. C. / Newton, D. (2000): Strategic design of reverse production systems. Computers and Chemical Engineering 24: 991–996

    Article  Google Scholar 

  • Robinson, S. J. (1992): The World of a Class “A” Remanufacturing Company. In: APICS Remanufacturing Seminar Proceedings pp 1–3

    Google Scholar 

  • Rogers, D. S. / Tibben-Lembke, R. S. (1999): Going Backwards: reverse logistics trends and practices. Reverse Logistics Executive Council, Pittsburgh, PA

    Google Scholar 

  • Rudi, N. / Pyke, D. F. / Sporsheim, P. O. (2000): Product recovery at the Norwegian National Insurance Administration. Interfaces 30(3): 166–179

    Article  Google Scholar 

  • Sanders, H. / Harten, A. van / Heijden, M. C. van der (2000): Logistics and reverse logistics at Wehkamp (in Dutch). In: van Goor, A. R. / Flapper, S. D. P. / Clement, C. (eds.): Handboek Reverse Logistics. Kluwer B.V., Deventer, The Netherlands

    Google Scholar 

  • Schinkel, H. (2000): Plaster remnants should not be thrown away! (in Dutch). In: van Goor, A. R. / Flapper, S. D. P. / Clement, C. (eds.): Handboek Reverse Logistics. Kluwer B.V., Deventer, The Netherlands

    Google Scholar 

  • Simons, P. H. W. (1998): Reverse Logistics at Trespa International B.V (in Dutch). In Handboek Reverse Logistics edited by van Goor, A. R. / Flapper, S. D. P. / Clement, C. / Kluwer, B. V., Deventer, The Netherlands

    Google Scholar 

  • Simon, M. / Bee, G. / Moore, P. / Pu, J-S. / Xie, C. (2001): Modelling of the life cycle of products with data acquisition features. Computers in Industry 45: 111–122

    Article  Google Scholar 

  • Souza, G. C. / Ketzenberg, M. / Guide Jr, V. D. R. (2002): Capacitated Remanufacturing with Service Level Constraints. Production and Operations Management, 11(2): 231–248

    Article  Google Scholar 

  • Spengler, T. / Puchert, H. / Penkuhn, T. / Rentz, O. (1997): Environmental integrated production and recycling management. European Journal of Operational Research, 97(2): 308–326

    Article  Google Scholar 

  • Stake, R. E. (1995): The art of case study. SAGE publications, California, USA

    Google Scholar 

  • Swinkels, J. / Esch, C. F. A. van (1998): Return packaging and turnover rates (in Dutch). In: van Goor, A. R. / Flapper, S. D. P. / Clement, C. (eds.): Handboek Reverse Logistics. Kluwer B.V., Deventer, The Netherlands

    Google Scholar 

  • Teunter, R. / Inderfurth, K. / Minner, S. / Kleber, R. (2000): Reverse logistics in a pharmaceutical company: a case. Working Paper, Otto von Guericke-University of Magdeburg, Magdeburg, Germany

    Google Scholar 

  • Thomas Jr, M. (1997): Emerging technology: production scheduling matures. IIE Solutions January: 25–29

    Google Scholar 

  • Toktay, L. B. (2003): Forecasting Product Returns. In: Guide Jr, D. V. R. / van Wassenhove, L. N. (eds.): Business Perspectives in Closed-Loop Supply Chains, Carnegie Mellon Press, Pittsburgh, pp 203–219

    Google Scholar 

  • Toktay, L. B. / Wein, L. M. / Zenios, S. A. (2000): Inventory Management of Remanufacturable Products. Management Science 46(11): 1412–1426

    Article  Google Scholar 

  • Tsay, A. A. (2001): Managing retail channel overstock: markdown money and return policies. Journal of Retailing 77(4): 457–492

    Article  Google Scholar 

  • Tsay, A. A. / Nahmias, S. / Agrawal, N. (1999): Modeling Supply Chain Contracts: A Review In: Tayur, S. / Ganeshan, R. / Magazine, M. (eds.): Quantitative models for supply chain management. Kluwer Academic Publishers, Dordrecht, The Netherlands, pp 299–336

    Chapter  Google Scholar 

  • ‘t Slot, W. M. E. / Ploos van Amstel, J. J. A. (1999): Lessons learnt from the Dutch pilot project Apparetour (in Dutch). In: van Goor, A. R. / Flapper, S. D. P. / Clement, C. (eds.): Handboek Reverse Logistics. Kluwer B.V., Deventer, The Netherlands

    Google Scholar 

  • Tucker, P. / Speirs, D. / Smith, D. (2000): The impact of a change in collection frequency on kerbside recycling behaviours. Journal of Environmental Planning and Management 43(3): 335–350

    Article  Google Scholar 

  • Ubbens, U. M. P. (2000): The closed loop of metal packaging (in Dutch). In: van Goor, A. R. / Flapper, S. D. P. / Clement, C. (eds.): Handboek Reverse Logistics. Kluwer B.V., Deventer, The Netherlands

    Google Scholar 

  • Van Burik, A. M. C. (1998): Return flow problems of car wreck materials (in Dutch). In: van Goor, A. R. / Flapper, S. D. P. / Clement, C. (eds.): Handboek Reverse Logistics. Kluwer B.V., Deventer, The Netherlands

    Google Scholar 

  • Van der Laan, E. A. (1997): The effects of remanufacturing on inventory control. PhD thesis, Erasmus University Rotterdam, Rotterdam, The Netherlands

    Google Scholar 

  • Van Donk, F. (1999): Environmental logistics in housebuilding and public construction (in Dutch). In: van Goor, A. R. / Flapper, S. D. P. / Clement, C. (eds.): Handboek Reverse Logistics. Kluwer B.V., Deventer, The Netherlands

    Google Scholar 

  • Van Notten, R. A. P. (2000): Collection and processing for the re-use of packaging glass (in Dutch). In: van Goor, A. R. / Flapper, S. D. P. / Clement, C. (eds.): Handboek Reverse Logistics. Kluwer B.V., Deventer, The Netherlands

    Google Scholar 

  • Vroom, J. A. / Linden, A. van der / Kraal, A. C. (2001): Packaging and Reverse Logistics at Campina Melkunie (in Dutch). In: van Goor, A. R. / Flapper, S. D. P. / Clement, C. (eds.): Handboek Reverse Logistics. Kluwer B.V., Deventer, The Netherlands

    Google Scholar 

  • Wijshof, C. P. H. (1997): Reverse Logistics, a case (in Dutch). In: van Goor, A. R. / Flapper, S. D. P. / Clement, C. (eds.): Handboek Reverse Logistics. Kluwer B.V., Deventer, The Netherlands

    Google Scholar 

  • Yender, G. L. (1998): Battery recycling technology & collection processes. In: Proceedings IEEE International Symposium on Electronics and the Environment, Oak Brook, IL, USA, May 4-6, pp 30–35

    Google Scholar 

Download references

Author information

Authors and Affiliations

  1. Econometric Institute, Erasmus University Rotterdam, The Netherlands

    Marisa P. de Brito & Rommert Dekker

  2. Faculty of Technology Management, Technische Universiteit Eindhoven, The Netherlands

    Simme Douwe P. Flapper

Authors
  1. Marisa P. de Brito
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Rommert Dekker
    View author publications

    You can also search for this author in PubMed Google Scholar

  3. Simme Douwe P. Flapper
    View author publications

    You can also search for this author in PubMed Google Scholar

Editor information

Editors and Affiliations

  1. Department of Production and Logistics, University of Augsburg, Universitätsstraße 16, 86159, Augsburg, Germany

    Bernhard Fleischmann

  2. University of St. Gallen, Bodanstraße 6, 9000, St.Gallen, Switzerland

    Andreas Klose

Rights and permissions

Reprints and permissions

Copyright information

© 2005 Springer-Verlag Berlin Heidelberg

About this paper

Cite this paper

de Brito, M.P., Dekker, R., Flapper, S.D.P. (2005). Reverse Logistics: A Review of Case Studies. In: Fleischmann, B., Klose, A. (eds) Distribution Logistics. Lecture Notes in Economics and Mathematical Systems, vol 544. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-17020-1_13

Download citation

Publish with us

Policies and ethics

Search

Navigation