Skip to main content
SpringerLink
Log in
Book cover

International Conference on ENTERprise Information Systems

CENTERIS 2010: ENTERprise Information Systems pp 238–248Cite as

An Analysis of How Enterprise Information Systems Challenge Vested Interests

  • Conference paper

  • 1139 Accesses

Part of the book series: Communications in Computer and Information Science ((CCIS,volume 110))

Abstract

The purpose of this paper is to develop and validate a model that demonstrates the influence of ERP implementation on the power and interests of actors in a manufacturing environment. An empirical in-depth longitudinal case study examines how a medium-sized company in the graphics industry implemented an ERP system and how this has affected the interests and power distribution between the manufacturing and sales departments. The case study reveals that the power division among key players at the production-sales interface has been affected by the ERP implementation. These changes influence their attitudes and behaviours as well as the usage of the ERP system. The findings imply that those implementing ERP systems in such environments should, from the outset of the project, identify potential changes in the division of power and seek to reconcile stakeholder interests..

This is a preview of subscription content, log in via an institution.

Chapter
USD   29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD   84.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD   109.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Learn about institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. Paré, G., Sikotte, C.: Information technology sophistication in health care: an instrument validation study among Canadian hospitals. International Journal of Medical Informatics 63(2), 205–223 (2001)

    Article  Google Scholar 

  2. Fowler, M., Gilfillan, R.: A Framework for Stakeholder Integration in Higher Education Information Systems Projects. Technology Analysis & Strategic Management 15(4), 467–489 (2003)

    Article  Google Scholar 

  3. Boonstra, A., de Vries, J.: Analyzing inter-organizational information systems from a power and interest perspective. International Journal of Information Management 25(6), 485–501 (2005)

    Article  Google Scholar 

  4. Dezdar, S., Sulaiman, A.: Successful enterprise resource planning implementation: taxonomy of critical factors. Industrial Management+Data Systems 109(8), 1037–1052 (2009)

    Article  Google Scholar 

  5. Klaus, H., Rosemann, M., Gable, G.G.: What is ERP. Information Systems Frontiers 2(2), 141–162 (2000)

    Article  Google Scholar 

  6. Shepherd, C., Clegg, C., Stride, C.: Opening the black box: A multi-method analysis of an enterprise resource planning implementation. Journal of Information Technology 24(1), 81–102 (2009)

    Article  Google Scholar 

  7. Markus, M.L., Axline, S., Petrie, D., Tanis, C.: Learning from adopters experiences with ERP: problems encountered and success achieved. Journal of Information Technology 15(4), 245–265 (2000a)

    Article  Google Scholar 

  8. Jacobs, F.R., Bendoly, E.: Enterprise resource planning: developments and directions for operations management research. European Journal of Operational Research 146(2), 233–240 (2003)

    Article  MATH  Google Scholar 

  9. Bozarth, C.: ERP implementation efforts at three firms: Integrating lessons from the SISP and IT-enabled change literature. International Journal of Operations & Production Management 26(11), 1223–1239 (2006)

    Article  Google Scholar 

  10. Palanisamy, R.: Organizational culture and knowledge management in ERP implementation: An empirical study. Journal of Computer Information Systems 48(2), 100–120 (2008)

    Google Scholar 

  11. Boonstra, A., Govers, M.: Understanding ERP system implementation in a hospital by analysing stakeholders. New Technology Work & Employment 24(2), 177–193 (2009)

    Article  Google Scholar 

  12. Dery, K., Hall, R., Wailes, N.: ERPs as technologies-in-practice: social construction, materiality and the role of organisational factors. New Technology, Work & Employment 21(3), 229–241 (2006)

    Article  Google Scholar 

  13. Davenport, T.H.: Putting the Enterprise into the Enterprise System. Harvard Business Review 76(4), 121–132 (1998)

    Google Scholar 

  14. Markus, M.L., Tanis, C.: Multisite ERP implementations. Communications of the ACM 43(4), 42–26 (2000b)

    Google Scholar 

  15. Pan, G.S.C., Flynn, D.: Information systems project abandonment: a case of political influence by the stakeholders. Technology Analysis and Strategic Management 15(4), 457–466 (2003)

    Article  Google Scholar 

  16. Konijnendijk, P.A.: Coordination of Production and Sales. Maklu, Antwerpen (1992)

    Google Scholar 

  17. Bendoly, E., Soni, A., Venkataramanan, M.A.: Value chain resource planning: adding value with systems beyond the enterprise. Business Horizons 47(2), 79–86 (2004)

    Article  Google Scholar 

  18. Buchanan, D., Badham, R.: Power Politics and Organizational Change, Winning the Turf Game. Sage, London (2004)

    Google Scholar 

  19. French, J., Raven, B.: The bases of social power. In: Cartwright, D. (ed.) Studies in Social Power, Ann Arbor, MI, Institute for Social Research (1958)

    Google Scholar 

  20. Yin, R.K.: Case study research. Applied Social Research Methods Series Sage Publications, Thousand Oaks, CA (1994)

    Google Scholar 

  21. Dubé, L., Paré, G.: Rigor in information systems positivist case research current practicies, trends and recommendations. MIS Quarterly 27(4), 536–597 (2003)

    Google Scholar 

  22. Benbasat, I., Goldstein, D.K., Mead, M.: The case research strategy in studies of information systems. MIS Quarterly 11(3), 369–386 (1987)

    Article  Google Scholar 

  23. Bingi, P., Sharma, M.K., Godla, J.K.: Critical issues affecting an ERP implementation. Information Systems Management 16(3), 7–14 (1999)

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

  1. Faculty of Economics and Businees, University of Groningen, PO Box 800, 9700 AV, Groningen, The Netherlands

    Albert Boonstra

Authors
  1. Albert Boonstra
    View author publications

    You can also search for this author in PubMed Google Scholar

Editor information

Editors and Affiliations

  1. Dept. de Engenharias, University of Trás-os-Montes e Alto Douro, Quinta de Prados, Apartado 1013, 5001-801, Vila Real, Portugal

    João Eduardo Quintela Varajão

  2. Polytechnic Institute of Cávado and Ave, Campus do IPCA, Lugar do Aldão, 4750-810, Vila Frescaínha - Barcelos, Portugal

    Maria Manuela Cruz-Cunha

  3. University of Minho, Campus de Azurém, 4800-058, Guimaraes, Portugal

    Goran D. Putnik

  4. Coimbra Institute of Accounting and Administration, Portugal

    António Trigo

Rights and permissions

Reprints and permissions

Copyright information

© 2010 Springer-Verlag Berlin Heidelberg

About this paper

Cite this paper

Boonstra, A. (2010). An Analysis of How Enterprise Information Systems Challenge Vested Interests. In: Quintela Varajão, J.E., Cruz-Cunha, M.M., Putnik, G.D., Trigo, A. (eds) ENTERprise Information Systems. CENTERIS 2010. Communications in Computer and Information Science, vol 110. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-16419-4_24

Download citation

  • DOI: https://doi.org/10.1007/978-3-642-16419-4_24

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-16418-7

  • Online ISBN: 978-3-642-16419-4

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics

Search

Navigation