How do the Key Determinants of a Distributed Planning Process Impact on the Performance of a Supply Chain?
As firms search to maximise value through the effective management of their various business activities, it is increasingly important to identify and understand the key factors that can significantly impact on the performance of the supply chain. The Supply Chain Operations Reference (SCOR) model enables to identify four distinct processes (plan, source, make and deliver) that constitute a supply chain. If many researchers have studied the last three processes (source, make and deliver), the relationship between the determinants of the planning process and supply chain performance has not been sufficiently explored. This paper therefore aims to identify and analyse the determinants of a distributed planning process that impact on the performance of a supply chain, including both financial and non-financial elements. It proposes a conceptual framework and a simulation model that can be used to improve the performance of a supply chain in terms of efficiency, flexibility, effectiveness and responsiveness.
KeywordsPlanning process supply chain management performance measurement flexibility efficiency effectiveness responsiveness
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