Abstract
This work describes the methodology used to design a Natural Interaction System for guiding services. A national research project was the framework where the approach was applied. The aim of that system is interacting with clients of a hotel for providing diverse services. Apart from the description of the methodology, a case study is added to the paper in order to outline strengths of the approach, and limits that should lead to future research.
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del Valle-Agudo, D., Rivero-Espinosa, J., Calle-Gómez, F.J., Cuadra-Fernández, D. (2010). Applying a Methodological Approach to the Development of a Natural Interaction System. In: Lytras, M.D., Ordonez de Pablos, P., Ziderman, A., Roulstone, A., Maurer, H., Imber, J.B. (eds) Organizational, Business, and Technological Aspects of the Knowledge Society. WSKS 2010. Communications in Computer and Information Science, vol 112. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-16324-1_43
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DOI: https://doi.org/10.1007/978-3-642-16324-1_43
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-16323-4
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