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Network Management for Clusters of Excellence - A Balanced-Scorecard Approach as a Performance Measurement Tool

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Automation, Communication and Cybernetics in Science and Engineering 2009/2010

Abstract

Supplementary Cluster Activities constitute an important organisational part within the structure of the German Cluster of Excellence “Tailor-Made Fuels from Biomass” at RWTH Aachen University, because they focus on the entire clusters efficient networking process and successful strategic cluster development. As research teams from different scientific fields collaborate, the strategic management of interdisciplinary processes becomes necessary to enhance scientific cooperation. Therefore, amongst other measures of cluster development, a Balanced-Scorecard-Approach is implemented to measure the performance of the entire Cluster of Excellence. With the annual implementation of the Balanced-Scorecard-Approach, crucial key performance indicators have been collected, compared and analysed for the strategic management of the Cluster of Excellence, to facilitate innovation activities through adequate measures.

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Author information

Authors and Affiliations

  1. ZLW/IMA & IfU, RWTH Aachen University, Dennewartstr. 27, 52068, Aachen, Germany

    Florian Welter, René Vossen & Anja Richert

  2. IMA/ZLW & IfU - RWTH Aachen University, Dennewartstr. 27, 52068, Aachen, Germany

    Ingrid Isenhardt

Authors
  1. Florian Welter
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  2. René Vossen
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  3. Anja Richert
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  4. Ingrid Isenhardt
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Corresponding author

Correspondence to Florian Welter .

Editor information

Editors and Affiliations

  1. , ZLW/IMA & IfU - Faculty of Mechanical En, RWTH Aachen University, Dennewartstraße 27, Aachen, 52068, Germany

    Sabina Jeschke

  2. , ZLW/IMA & IfU - Faculty of Mechanical En, RWTH Aachen, Dennewartstraße 27, Aachen, 52068, Germany

    Ingrid Isenhardt

  3. , ZLW/IMA & IfU - Faculty of Mechanical En, RWTH Aachen University, Dennewartstraße 27, Aachen, 52068, Germany

    Klaus Henning

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© 2011 Springer-Verlag Berlin Heidelberg

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Welter, F., Vossen, R., Richert, A., Isenhardt, I. (2011). Network Management for Clusters of Excellence - A Balanced-Scorecard Approach as a Performance Measurement Tool. In: Jeschke, S., Isenhardt, I., Henning, K. (eds) Automation, Communication and Cybernetics in Science and Engineering 2009/2010. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-16208-4_17

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