Abstract
The paper describes a methodology to support business process re-engineering by mapping product requirements to product development phases in order to analyze their contribution to value creation. The methodology has been already validated by the authors in different industrial sectors through real case studies [1], that were all characterized by well established business processes, needing improvements to preserve their competitiveness in the marketplace. In this chapter the effectiveness of the methodology in identifying process criticalities is tested with regards to industrial processes experiencing under capacities in satisfying the market demand as well as concerning not yet established business ideas. The task is performed by considering the wood pellet production process as a case study.
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Abbreviations
- BPR:
-
Business Process Re-engineering
- BSC:
-
Balanced Scorecard
- CR:
-
Customer Requirement
- EMS:
-
Energy, Material, Signal
- ETO:
-
Engineering To Order
- IDEF:
-
Integration DEFinition
- LHV:
-
Lower Heating Value
- POS:
-
Phase Overall Satisfaction
- POV:
-
Phase Overall Value
- PSSs:
-
Product and Service Systems
- RES:
-
RESources
- TQM:
-
Total Quality Management
- TRIZ:
-
Theory of Inventive Problem Solving
- VA:
-
Value Analysis
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Borgianni, Y., Cascini, G., Rotini, F. (2011). Product-Driven Process Value Analysis. In: Bernard, A. (eds) Global Product Development. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-15973-2_38
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DOI: https://doi.org/10.1007/978-3-642-15973-2_38
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