Abstract
Even process-driven organizations need a roadmap when switching from traditional to actor-driven BPM. The case described in the contribution reveals significant organizational changes, both, when organizing a BPM project, and when implementing communication-based processes. Once the lean approach has become part of the mental model, economic benefits can be expected due to the increase in process quality.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2010 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Konjack, G. (2010). Case Study: AST Order Control Processing. In: Buchwald, H., Fleischmann, A., Seese, D., Stary, C. (eds) S-BPM ONE – Setting the Stage for Subject-Oriented Business Process Management. S-BPM ONE 2009. Communications in Computer and Information Science, vol 85. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-15915-2_9
Download citation
DOI: https://doi.org/10.1007/978-3-642-15915-2_9
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-15914-5
Online ISBN: 978-3-642-15915-2
eBook Packages: Computer ScienceComputer Science (R0)