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Workshop on Enterprise and Organizational Modeling and Simulation

EOMAS 2010: Enterprise and Organizational Modeling and Simulation pp 1–14Cite as

Business Process Simulation Revisited

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Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 63))

Abstract

Computer simulation attempts to “mimic” real-life or hypothetical behavior on a computer to see how processes or systems can be improved and to predict their performance under different circumstances. Simulation has been successfully applied in many disciplines and is considered to be a relevant and highly applicable tool in Business Process Management (BPM). Unfortunately, in reality the use of simulation is limited. Few organizations actively use simulation. Even organizations that purchase simulation software (stand-alone or embedded in some BPM suite), typically fail to use it continuously over an extended period. This keynote paper highlights some of the problems causing the limited adoption of simulation. For example, simulation models tend to oversimplify the modeling of people working part-time on a process. Also simulation studies typically focus on the steady-state behavior of business processes while managers are more interested in short-term results (a “fast forward button” into the future) for operational decision making. This paper will point out innovative simulation approaches leveraging on recent breakthroughs in process mining.

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Author information

Authors and Affiliations

  1. Department of Mathematics and Computer Science, Eindhoven University of Technology, P.O. Box 513, NL-5600 MB, The Netherlands

    Wil M. P. van der Aalst

Authors
  1. Wil M. P. van der Aalst
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Editor information

Editors and Affiliations

  1. Delft Unitersity of Technology, Jaffalaan 5, 2628, Delft, BX, The Netherlands

    Joseph Barjis

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van der Aalst, W.M.P. (2010). Business Process Simulation Revisited. In: Barjis, J. (eds) Enterprise and Organizational Modeling and Simulation. EOMAS 2010. Lecture Notes in Business Information Processing, vol 63. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-15723-3_1

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  • DOI: https://doi.org/10.1007/978-3-642-15723-3_1

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-15722-6

  • Online ISBN: 978-3-642-15723-3

  • eBook Packages: Computer ScienceComputer Science (R0)

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