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Establishing On-Line Corporate Training in Distributed, Synchronous eCollaboration: A Field Study

  • Tero Päivärinta
  • Bjørn Erik Munkvold
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 6257)

Abstract

Whereas technologies for eCollaboration are maturing, a need for learning eCollaboration in distributed organizations continues. This paper presents the experiences from establishing corporate training in distributed, synchronous eCollaboration. The training package was delivered solely on-line with synchronous interaction among the participants and the instructors. The study contributes to the scarce body of research on computer-supported collaborative learning in professional and corporate contexts. The reported experiences illustrate several challenges to establish corporate on-line training of eCollaboration: promotion of awareness of the benefits of learning eCollaboration, management of varying pre-skills of employees participating in distributed and synchronous eCollaboration, lack of common conventions for selecting and using tools for particular organizational eCollaboration scenarios, inclusion of synchronous eCollaboration in the corporate eLearning strategy, and alignment of focused eCollaboration competencies to ever-evolving corporate eCollaboration infrastructure, policies and IT operations.

Keywords

eCollaboration distributed meetings computer-supported collaborative learning (CSCL) corporate training e-learning 

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Copyright information

© Springer-Verlag Berlin Heidelberg 2010

Authors and Affiliations

  • Tero Päivärinta
    • 1
  • Bjørn Erik Munkvold
    • 1
  1. 1.Department of Information SystemsUniversity of AgderKristiansandNorway

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