Awareness Support in Global Software Development: A Systematic Review Based on the 3C Collaboration Model

  • Igor Steinmacher
  • Ana Paula Chaves
  • Marco Aurelio Gerosa
Part of the Lecture Notes in Computer Science book series (LNCS, volume 6257)


The developers’ physical distribution in Global Software Development (GSD) imposes challenges related to awareness support during collaboration. In this paper, we present a systematic review of the literature that describes studies that improve awareness support in a GSD scenario, identifying which of the dimensions of the 3C model, namely communication, coordination, and cooperation, are supported by these studies. Results indicate that coordination is far the most explored dimension, while awareness support in communication is very poorly studied. The research also identified a high number of tools introduced in the GSD domain and some new research opportunities.


Awareness Global Software Development 3C Collaboration Model Communication Coordination Cooperation 


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Copyright information

© Springer-Verlag Berlin Heidelberg 2010

Authors and Affiliations

  • Igor Steinmacher
    • 1
  • Ana Paula Chaves
    • 2
  • Marco Aurelio Gerosa
    • 3
  1. 1.Coordination of InformaticsFederal University of Technology - ParanaCampo MouraoBrazil
  2. 2.System Analysis and Development - Faculdade Integrado de Campo MouraoCampo MouraoBrazil
  3. 3.University of Sao Paulo (USP)Sao PauloBrazil

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