Abstract
The paper deals with Quality of Service (QoS) in e-commerce Web servers. We consider request service control in a Business-to-Consumer (B2C) Web server system to ensure two business goals: high revenue of the e-retailer and high QoS for key customers with different business values. A problem of optimization of a multi-stage decision process in the context of achieving these goals is formulated. Some simulation results of the system performance under a novel admission control (AC) and scheduling algorithm are discussed.
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Suchacka, G., Borzemski, L. (2010). Business-Driven QoS Management of B2C Web Servers. In: Stiller, B., Hoßfeld, T., Stamoulis, G.D. (eds) Incentives, Overlays, and Economic Traffic Control. ETM 2010. Lecture Notes in Computer Science, vol 6236. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-15485-0_10
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DOI: https://doi.org/10.1007/978-3-642-15485-0_10
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-15484-3
Online ISBN: 978-3-642-15485-0
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