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An Agent Model of Business Relationships

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Database and Expert Systems Applications (DEXA 2010)

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 6262))

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Abstract

Relationships are fundamental to all but the most impersonal forms of interaction in business. An agent aims to secure projected needs by attempting to build a set of (business) relationships with other agents. A relationship is built by exchanging private information, and is characterised by its intimacy — degree of closeness — and balance — degree of fairness. Each argumentative interaction between two agents then has two goals: to satisfy some immediate need, and to do so in a way that develops the relationship in a desired direction. An agent’s desire to develop each relationship in a particular way then places constraints on the argumentative utterances. This paper describes argumentative interaction constrained by a desire to develop such relationships.

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Debenham, J., Sierra, C. (2010). An Agent Model of Business Relationships. In: Bringas, P.G., Hameurlain, A., Quirchmayr, G. (eds) Database and Expert Systems Applications. DEXA 2010. Lecture Notes in Computer Science, vol 6262. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-15251-1_9

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  • DOI: https://doi.org/10.1007/978-3-642-15251-1_9

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-15250-4

  • Online ISBN: 978-3-642-15251-1

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