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Scandinavian Conference on Information Systems

SCIS 2010: Scandinavian Information Systems Research pp 65–78Cite as

Boundaries between Participants in Outsourced Requirements Construction

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Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 60))

Abstract

The concept of the boundary is a powerful analytic tool for analyzing the challenges in collaboration between participants in outsourced requirements construction. Through an ethnographic study in a requirements construction project, where participants came from the client and vendor organizations, and represented varying expertises and organizational positions, we found professional boundaries between users and external software developers, and between external software experts and in-house information system (IS) experts. The authority boundary between the client’s manager and operatives was evident. Findings were discussed within the knowledge areas that are needed in the professional IS development. In order to help IS experts, participatory design (PD) practitioners and IS researchers in their attempts to develop the user-designer and client-vendor relationships, PD for outsourced IS development should be developed and further researched.

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Author information

Authors and Affiliations

  1. Department of Information Processing Science, University of Oulu, P.O. Box 3000, FIN-90014, Oulun Yliopisto, Finland

    Sari T. Salmela & Anna-Liisa Syrjänen

Authors
  1. Sari T. Salmela
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  2. Anna-Liisa Syrjänen
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Editors and Affiliations

  1. Department of Informatics, Copenhagen Business School, Howitzvej 60, DK-2000, Frederiksberg, Denmark

    Karlheinz Kautz

  2. Department of Computer Science, Aalborg University, Selma Lagerlöfs Vej 300, 9220, Aalborg, Denmark

    Peter Axel Nielsen

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Salmela, S.T., Syrjänen, AL. (2010). Boundaries between Participants in Outsourced Requirements Construction. In: Kautz, K., Nielsen, P.A. (eds) Scandinavian Information Systems Research. SCIS 2010. Lecture Notes in Business Information Processing, vol 60. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-14874-3_5

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  • DOI: https://doi.org/10.1007/978-3-642-14874-3_5

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-14873-6

  • Online ISBN: 978-3-642-14874-3

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