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User Experience: Consumer Understandings of Virtual Product Prototypes

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Scandinavian Information Systems Research (SCIS 2010)

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 60))

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Abstract

In this paper, we focus on users’ evaluations of virtual product prototypes designed by furniture companies. Our study is the first step towards design research in the context of physical products. We study virtual prototypes of physical products via the concept of user experience as a subjective issue, not technology-driven as in most user experience studies. To get an idea of users’ subjective experience, we conducted an empirical study using, as our research approach, phenomenography, which allows outlining the differences in users’ technological understandings. In our results, the user experience of virtual product prototypes is understood as a unique combination of various elements, the focus varying from technology to the user’s taste and from a part of a product to a product in its environment.

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Kaapu, T., Tiainen, T. (2010). User Experience: Consumer Understandings of Virtual Product Prototypes. In: Kautz, K., Nielsen, P.A. (eds) Scandinavian Information Systems Research. SCIS 2010. Lecture Notes in Business Information Processing, vol 60. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-14874-3_2

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  • DOI: https://doi.org/10.1007/978-3-642-14874-3_2

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-14873-6

  • Online ISBN: 978-3-642-14874-3

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