Abstract
Enterprises look for new strategies to increase/maintain their competitiveness. One of these strategies consists of establishing collaboration relationships with other enterprises. Collaborating enterprises need tools and methods that facilitate the management their performance. Performance Measurement Systems developed in the literature have overlooked the development of frameworks that include the social side of collaboration relationships under an integrated and structured approach. The purpose of this paper is to introduce the COLlaborative Performance Measurement System (COL-PMS) framework which overcomes this gap.
Chapter PDF
References
Simatupang, T.M., Wright, A.C., Sridharan, R.: Applying the theory of constraints to supply chain collaboration. Supply Chain Management: An International Journal 9(1), 57–70 (2004)
Mentzer, J., Min, S., Zacharia, Z.G.: The Nature of Interfirm Partnering in Supply Chain Management. Journal of Retailing 76(4), 549–568 (2001)
Neely, A., Adams, C., Kennerley, M.: The Performance Prism: The Scorecard for measuring and managing business success. Financial Times Prentice Hall, London (2002)
Harland, C.M.: Supply Chain Management: Relationships, Chains and Networks. British Journal of Management 7, 63–80 (1996)
Burgess, K., Singh, P.: A proposed integrated framework for analysing supply chains. Supply Chain Management: An International Journal 11(4), 337–344 (2006)
Zaklad, A., McKnight, R., Kosansky, A., Piermarini, J.: The social side of the supply chain. Industrial Engineer 36(2), 40–44 (2004)
Staughton, R., Johnston, R.: Operational performance gaps in business relationships. International Journal of Operations & Production Management 25(4), 320–332 (2005)
Mohr, J., Spekman, R.: Characteristics of partnership success: Partnership attributes, communication. Strategic Management Journal 15(2), 135–152 (1994)
Brewer, P.C., Speh, T.W.: Using the balanced scorecard to measure supply chain performance. Journal of Business Logistics 21(1), 75–93 (2000)
Kaplan, R.S., Norton, D.P.: The balanced scorecard – measures that drive performance. Harvard Business Review 70(1), 71–79 (1992)
Gunasekaran, A., Patel, C., Tirtiroglu, E.: Performance measures and metrics in a supply chain environment. International Journal of Operations & Production Management 21(1-2), 71–87 (2001)
Chan, F.T.S., Qi, H.J.: Feasibility of performance measurement system for supply chain: a process-based approach and measures. Integrated Manufacturing System 14(3), 179–190 (2003)
Bititci, U.S., Mendibil, K., Martinez, V., Albores, P.: Measuring and managing performance in extended enterprises. International Journal of Operations & Production Management 25(4), 333–353 (2005)
Folan, P., Browne, J.: Development of an Extended Enterprise Performance Measurement System. Production Planning and Control 16(6), 531–544 (2005)
Chalmeta, R., Grangel, R.: Performance measurement systems for virtual enterprise integration. International Journal of Computer Integrated Manufacturing 18(1), 73–84 (2005)
Alfaro, J.J., Ortiz, A., Rodríguez, R.: Performance measurement system for Enterprise Networks. International Journal of Productivity and Performance Management 56(4), 305–334 (2007)
Bititci, U.S., Turner, T., Mackay, D., Kearney, D., Parung, J., Walters, D.: Managing synergy in collaborative enterprises. Production Planning & Control 18(6), 454–465 (2007)
Romero, D., Galeano, N., Molina, A.: A conceptual Model for Virtual Breeding Environments Value System. In: Camarihna-Matos, L., Afsarmanesh, H., Novais, P., Analide, C. (eds.) Establishing the Foundation of Collaborative Networks. Springer, Boston (2007)
Kaplan, R.S., Norton, D.P.: Strategy maps: converting intangible assets into tangible outcomes. Harvard Business School Publishing Corporation, Boston (2004)
Westphal, I., Thoben, K.D., Seifert, M.: Measuring collaboration performance in virtual organizations. In: Camarihna-Matos, L., Afsarmanesh, H., Novais, P., Analide, C. (eds.) Establishing the Foundation of Collaborative Networks. Springer, Boston (2007)
Boddy, D., Macbeth, D., Wagner, B.: Implementing collaboration between organizations: an empirical study of supply chain partnering. Journal of Management Studies 37(7), 1003–1018 (2000)
Handfield, R.B., Bechtel, C.: Trust, power, dependence, and economics: can SCM research borrow paradigms? International Journal of Integrated Supply Chain Management 1(1), 3–32 (2004)
Lejeune, M.A., Yakova, N.: On characterizing the 4 C’s in supply chain management. Journal of Operations Management 23(1), 81–100 (2005)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2010 IFIP
About this paper
Cite this paper
Verdecho, M.J., Alfaro-Saiz, J.J., Rodríguez-Rodríguez, R. (2010). COL-PMS: A Collaborative Performance Measurement System. In: Ortiz, Á., Franco, R.D., Gasquet, P.G. (eds) Balanced Automation Systems for Future Manufacturing Networks. BASYS 2010. IFIP Advances in Information and Communication Technology, vol 322. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-14341-0_7
Download citation
DOI: https://doi.org/10.1007/978-3-642-14341-0_7
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-14340-3
Online ISBN: 978-3-642-14341-0
eBook Packages: Computer ScienceComputer Science (R0)