Abstract
This paper describes the “Privacy-Enhancing Technology Users’ Self-Estimation Scale (PET-USES)”, a questionnaire that enables users to evaluate PET user interfaces for their overall usability and to measure six different PET aspects. The PET-USES is intended to be used during usability testing and evaluation of PET user interfaces. The focus of the PET-USES is the subjective experience of the user rather than the intrinsic PET functionality of the application being tested. Although the test has been developed within the PrimeLife project to test the usability of PETs developed therein, the test is constructed in such a fashion that it should be applicable to a wide variety of PETs. The objective of this paper is to outline the creation and the background of the PET-USES questionnaire and invite the usability community not only to use the test, but also to contribute to the further development of the PET-USES.
Chapter PDF
Similar content being viewed by others
References
Hassenzahl, M., Burmester, M., Koller, F.: AttrakDiff: Ein Fragebogen zur Messung wahrgenommener hedonischer und pragmatischer Qualität. In: Ziegler, J., Szwillus, G. (eds.) Mensch & Computer 2003, Interaktion in Bewegung, pp. 187–196 (2003)
Brooke, J.: SUS: a “quick and dirty” usability scale. In: Jordan, P.W., Thomas, B., Weerdmeester, B.A., McClelland, I.L. (eds.) Usability Evaluation in Industry, pp. 189–194. Taylor & Francis, London (1996)
Tullis, T.S., Stetson, J.N.: A Comparison of Questionnaires for Assessing Website Usability. In: Usability Professional Association Conference (2004)
ISO. Ergonomic requirements for office work with visual display terminals (VDTs)-Part 11: guidance on usability-Part 11: guidance on usability (ISO 9241-11:1998) (1998)
Patrick, A.S., Kenny, S., Holmes, C., van Breukelen, M.: Human Computer Interaction. In: Handbook for Privacy and Privacy-Enhancing Technologies: College bescherming persoonsgegevens, pp. 249–290 (2003)
Pettersson, J.S. (ed.): HCI Guidelines, PRIME Deliverable, D6.1.c (2005), https://www.prime-project.eu/prime_products/reports/arch/pub_del_D06.1.c_ec_wp06.1_V4_final.pdf
Hornbæk, K.: Current practice in measuring usability: Challenges to usability studies and research. Int. J. Human-Computer Studies 64, 79–102 (2006)
Frøkjær, E., Hertzum, M., Hornbæk, K.: Measuring Usability: Are Effectiveness, Efficiency, and Satisfaction Really Correlated? In: Proceedings of the ACM CHI 2000 Conference on Human Factors in Computing Systems, April 1-6, pp. 345–352. ACM Press, New York (2000)
Edmondson, D.: Likert Scales: A History. In: CHARM – the Conference on Historical Analysis and Research in Marketing, pp. 127–132 (2005)
Butler, P.V.: Linear Analogue Self-Assessment and Procrustean Measurement: A Critical Review of Visual Analogue Scaling in Pain Assessment. J. Clin. Psychol. Med. Settings 19, 111–129 (1997)
Göb, R., McCollin, C., Ramalhoto, M.: Ordinal Methodology in the Analysis of Likert Scales. Quality and Quantity 41, 601–626 (2007)
Anastasi, A., Urbina, S.: Psychological Testing, 7th edn. Prentice Hall, Upper Saddle River (1997)
van Blarkom, G.W., Borking, J.J., Olk, J.G.E.: PET. In: van Blarkom, G.W., Borking, J.J., Olk, J.G.E. (eds.) Handbook of privacy and privacy-enhancing technologies (the case of intelligent software agents) (2003), http://www.andrewpatrick.ca/pisa/handbook/handbook.html
Harbird, R.: Privacy enhancing technologies. In: Information Commissioner’s Office, UK, Privacy by design. Wycliffe House, Cheshire (2008)
Koorn, R., van Gils, H., ter Hart, J., Overbeek, P., Tellegen, R.: Privacy-enhancing technologies: White paper for decision makers. Ministry of Interior and Kingdom Relations, The Netherlands (2004)
Bergmann, M.: Generic Predefined Privacy Preferences for Online Applications. In: Fischer-Hübner, S., Duquenoy, P., Zuccato, A., Martucci, L. (eds.) The Future of Identity in the Information Society Boston, pp. 259–273. Springer, Heidelberg (2008)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2010 IFIP
About this paper
Cite this paper
Wästlund, E., Wolkerstorfer, P., Köffel, C. (2010). PET-USES: Privacy-Enhancing Technology – Users’ Self-Estimation Scale. In: Bezzi, M., Duquenoy, P., Fischer-Hübner, S., Hansen, M., Zhang, G. (eds) Privacy and Identity Management for Life. Privacy and Identity 2009. IFIP Advances in Information and Communication Technology, vol 320. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-14282-6_22
Download citation
DOI: https://doi.org/10.1007/978-3-642-14282-6_22
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-14281-9
Online ISBN: 978-3-642-14282-6
eBook Packages: Computer ScienceComputer Science (R0)