Abstract
CONTEXT – Offshore software development outsourcing is a contractual business of high quality software production with significant cost-saving.
OBJECTIVE – The objective of this research paper is to analyse the factors that influence software outsourcing clients in the selection of offshore software outsourcing vendors.
METHOD – We have performed questionnaire surveys with 53 experts. We asked the participants to rank each success factor on a five-point scale to determine the perceived importance of each success factor. Our survey included success factors identified in the previous findings of systematic literature review study.
RESULTS – Our study reveal both cost-saving and appropriate infrastructure as the most influential factors in the selection of outsourcing vendors. Our results also indicate that appropriate infrastructure, cost-saving and efficient project management are common success factors across different groups of practitioners.
CONCLUSIONS – Cost-saving and appropriate infrastructure should be considered as the prime factors in the selection process of software development outsourcing vendors.
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Ullah Khan, S., Niazi, M., Ahmad, R. (2010). Critical Success Factors for Offshore Software Development Outsourcing Vendors: An Empirical Study. In: Ali Babar, M., Vierimaa, M., Oivo, M. (eds) Product-Focused Software Process Improvement. PROFES 2010. Lecture Notes in Computer Science, vol 6156. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-13792-1_13
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DOI: https://doi.org/10.1007/978-3-642-13792-1_13
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