Skip to main content

Naturalistic and Artificial Evaluations of Personas and Role-Based Enterprise Systems

  • Conference paper
  • 4965 Accesses

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 6105))

Abstract

Scholars in design science research in Information Systems and Technology (IS&T) argue that evaluation of developed and created artifacts is critical. We describe the evaluations of: 1) the use of personas in the development of ERPs (naturalistic evaluation), and 2) from an individual and organizational effectiveness view what a role-based ERP supports (artificial evaluation).

This is a preview of subscription content, log in via an institution.

Buying options

Chapter
USD   29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD   89.00
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD   119.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Learn about institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. Hevner, A.R., March, S.T., Park, J., Ram, S.: Design Science in Information Systems Research. MIS Quarterly 28(1), 75–105 (2004)

    Google Scholar 

  2. Gregor, S., Jones, D.: The Anatomy of a Design Theory. Journal of the Association for Information Systems 8(5), 312–335 (2007)

    Google Scholar 

  3. Walls, J.G., Widmeyer, G.R., El Sawy, O.A.: Assessing Information System Design Theory in Perspective: How Useful was our 1992 Initial Rendition? Journal of Information Technology Theory and Application 6(2), 43–58 (2004)

    Google Scholar 

  4. Carlsson, S.A.: Developing Knowledge through IS Design Science Research: For Whom, What Type of Knowledge, and How. Scandinavian Journal of Information Systems 19(2), 75–85 (2007)

    MathSciNet  Google Scholar 

  5. McKay, J., Marshall, P.: Foundation of Design Science in Information Systems. Sparks working paper, RISO (Research into Information Systems in Organisations), Faculty of Information and Communication Technologies, Swinburne University of Technology, Melbourne, Australia (2008)

    Google Scholar 

  6. Venable, J.: A Framework for Design Science Research Activities. In: Proceedings of the 2006 Information Resource Management Association Conference, Washington, DC, USA (2006)

    Google Scholar 

  7. Cooper, A.: The Inmates are Running the Asylum: Why High-tech Products Drive Us Crazy and How to Restore the Sanity. Sams Publishing, Indianapolis (1999)

    Google Scholar 

  8. Microsoft Dynamics: Roles-based Business Productivity Software Designed for Your People, http://www.microsoft.com/dynamics

  9. Nielsen, L.: Engaging Personas and Narrative Scenarios: A Study How a User-centered Approach Influenced the Perception of the Design Process in the e-Business Group at AstraZeneca. Copenhagen Business School, Frederiksberg (2004)

    Google Scholar 

  10. Quinn, R.E., Faerman, S.R., Thompson, M.P., McGrath, M.R.: Becoming a Master Manager. John Wiley & Sons, New York (1996)

    Google Scholar 

  11. Buenger, V., Daft, R.L., Conlon, E.J., Austin, J.: Competing Values in Organizations: Contextual Influences and Structural Consequences. Organization Science 7(5), 557–576 (1996)

    Article  Google Scholar 

  12. Quinn, R.E., Rohrbaugh, J.: A Competing Values Approach to Organizational Effectiveness. Public Productivity Review 5(2), 122–140 (1981)

    Article  Google Scholar 

  13. Hart, S.L., Quinn, R.E.: Roles Executives Play: CEOs, Behavioral Complexity, and Firm Performance. Human Relations 46, 543–574 (1993)

    Article  Google Scholar 

  14. Quinn, R.E.: Beyond Rational Management: Mastering the Paradoxes and Competing Demands of High Performance. Jossey-Bass, San Francisco (1988)

    Google Scholar 

  15. Quinn, R.E., Cameron, K.S.: Organizational Life Cycles and Shifting Criteria and effectiveness. Management Science 9(1), 33–51 (1983)

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2010 Springer-Verlag Berlin Heidelberg

About this paper

Cite this paper

Carlsson, S., Johansson, B. (2010). Naturalistic and Artificial Evaluations of Personas and Role-Based Enterprise Systems. In: Winter, R., Zhao, J.L., Aier, S. (eds) Global Perspectives on Design Science Research. DESRIST 2010. Lecture Notes in Computer Science, vol 6105. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-13335-0_45

Download citation

  • DOI: https://doi.org/10.1007/978-3-642-13335-0_45

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-13334-3

  • Online ISBN: 978-3-642-13335-0

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics