Abstract
Quality of Experience (QoE) relates to how users perceive the quality of an application. To capture such a subjective measure, either by subjective tests or via objective tools, is an art on its own. Given the importance of measuring users’ satisfaction to service providers, research on QoE took flight in recent years. In this paper we present an overview of various techniques for measuring QoE, thereby mostly focusing on freely available tools and methodologies.
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Kuipers, F., Kooij, R., De Vleeschauwer, D., Brunnström, K. (2010). Techniques for Measuring Quality of Experience. In: Osipov, E., Kassler, A., Bohnert, T.M., Masip-Bruin, X. (eds) Wired/Wireless Internet Communications. WWIC 2010. Lecture Notes in Computer Science, vol 6074. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-13315-2_18
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DOI: https://doi.org/10.1007/978-3-642-13315-2_18
Publisher Name: Springer, Berlin, Heidelberg
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