Success Factors of e-Collaboration in Business Process Modeling

  • Peter Rittgen
Part of the Lecture Notes in Computer Science book series (LNCS, volume 6051)


We identify the success factors of collaborative modeling of business processes by a qualitative analysis of the experiences of participants in group modeling sessions. The factors and their relations form a preliminary theoretical model of collaboration in modeling that extends existing models. The insights from this guided the improvement of a group modeling method and tool support which are in turn relevant outcomes of the design part of this study. We show in field experiments that the new method outperforms the conventional one.


Business Process Success Factor Management Information System Business Process Model Collaborative Modeling 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Springer-Verlag Berlin Heidelberg 2010

Authors and Affiliations

  • Peter Rittgen
    • 1
    • 2
  1. 1.Vlerick Leuven Gent Management SchoolGentBelgium
  2. 2.University of BoråsBoråsSweden

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