Abstract
Competency-based management i.e. linking and assigning work according to the competencies required, has been acknowledged as a key enabler of organizational effectiveness and highlights the importance of modeling organizational competencies. Whereas Enterprise Architectures (EA) model organizations from different perspectives that describe and inter-relate their processes and resources, most EA frameworks provide limited means to model competencies. Available competency modeling approaches rely on static classification models that prove difficult to adjust to the constant changes in competency requirements. We propose a bottom-up modeling approach for representing organizational competencies using semantic units such as actions, goals and resources that (1) provides a more flexible competency classification framework, (2) allows answering questions about different competency-related concerns, and (3) allows assessing the alignment between the competencies required by activities and the competencies held by the actors performing them. This paper describes the competency model proposed and a set of tools used in supporting the model building process. Some benefits of the model are illustrated with a case study in an organizational setting.
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Marques, J., Zacarias, M., Tribolet, J. (2010). A Bottom-Up Competency Modeling Approach. In: Albani, A., Dietz, J.L.G. (eds) Advances in Enterprise Engineering IV. CIAO! 2010. Lecture Notes in Business Information Processing, vol 49. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-13048-9_4
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DOI: https://doi.org/10.1007/978-3-642-13048-9_4
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