Abstract
Information systems are ubiquitous in our daily life. Thus, information systems need to work appropriately anywhere at any time for everybody. Conventional information systems engineering tends to engineer systems from the viewpoint of systems functionality. However, the diversity of the usage context requires fundamental change compared to our current thinking on information systems; from the functionality the systems provide to the goals the systems should achieve. The intentional approach embraces the goals and related aspects of the information systems. This chapter presents a method for capturing, structuring and reconciling diverse goals of multiple stakeholders. The heart of the method lies in the hierarchical structuring of goals by goal lattice based on the formal concept analysis, a semantic extension of the lattice theory. We illustrate the effectiveness of the presented method through application to the self-checkout systems for large-scale supermarkets.
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Acknowledgments
The author thanks to Kayo Suzuki, Tamami Murase, and Nobotu Nakamichi for their collaboration in conducting the case study.
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Aoyama, M. (2010). A Method for Capturing and Reconciling Stakeholder Intentions Based on the Formal Concept Analysis. In: Nurcan, S., Salinesi, C., Souveyet, C., Ralyté, J. (eds) Intentional Perspectives on Information Systems Engineering. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-12544-7_9
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DOI: https://doi.org/10.1007/978-3-642-12544-7_9
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