Abstract
We present a preliminary study the aim of which is to provide a high level model for the evaluation of the trustworthiness of recommender systems as e-commerce services. We identify and comment on relevant trustworthiness indicators for the following different perspectives: user interface, content information and quality of recommendations.
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Lenzini, G., van Houten, Y., Huijsen, W., Melenhorst, M. (2010). Shall I Trust a Recommendation? Towards an Evaluation of the Trustworthiness of Recommender Sites. In: Grundspenkis, J., Kirikova, M., Manolopoulos, Y., Novickis, L. (eds) Advances in Databases and Information Systems. ADBIS 2009. Lecture Notes in Computer Science, vol 5968. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-12082-4_16
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DOI: https://doi.org/10.1007/978-3-642-12082-4_16
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