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Usability Engineering

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Zusammenfassung

Eine Definition von Usability wurde bereits in Abschnitt 1.2 gegeben. Lt. der International Organization for Standardization ISO wurden dort Effektivität, Effizienz und Zufriedenheit als Hauptaspekte benannt, wobei die Zufriedenheit allerdings eher als Konsequenz denn als Voraussetzung guter Gebrauchstauglichkeit gesehen wurde. Darüber hinaus wurde Usability aber auch als einer unter vielen Qualitätsaspekten verstanden und in eine Taxonomie möglicher Qualitätsaspekte eingeordnet. Grundlagen der Messung und Skalierung von Qualität wurden in den Kapiteln 2 und 3 behandelt.

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Author information

Authors and Affiliations

  1. Quality and Usability Lab Deutsche Telekom Laboratories, TU Berlin, Ernst-Reuter-Platz 7, 10587, Berlin, Deutschland

    Prof. Dr.-Ing. Sebastian Möller

Authors
  1. Prof. Dr.-Ing. Sebastian Möller
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Correspondence to Sebastian Möller .

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Möller, S. (2010). Usability Engineering. In: Quality Engineering. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-11548-6_4

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