Abstract
Service creation is the next big end-user driven hype in the technology arena. As the first Web 2.0 services are already enabling tech-inclined users to build their own composite services, this trend will lead to a huge set of new features and services will be provided by all stakeholders. This paper illustrates the incoming trends of the end-user driven service creation with extensive new features, and provides five main research topics from both technical and business perspective. The underlying key technologies, as well as the current platforms/tools are also detailed.
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© 2010 ICST Institute for Computer Science, Social Informatics and Telecommunications Engineering
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Zhao, Z., Laga, N., Crespi, N. (2010). The Incoming Trends of End-User Driven Service Creation. In: Telesca, L., Stanoevska-Slabeva, K., Rakocevic, V. (eds) Digital Business. DigiBiz 2009. Lecture Notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering, vol 21. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-11532-5_12
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DOI: https://doi.org/10.1007/978-3-642-11532-5_12
Publisher Name: Springer, Berlin, Heidelberg
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