Agent-Based Framework for Personalized Service Provisioning in Converged IP Networks

  • Vedran Podobnik
  • Maja Matijasevic
  • Ignac Lovrek
  • Lea Skorin-Kapov
  • Sasa Desic
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 5907)


In a global multi-service and multi-provider market, the Internet Service Providers will increasingly need to differentiate in the service quality they offer and base their operation on new, consumer-centric business models. In this paper, we propose an agent-based framework for the Business-to-Consumer (B2C) electronic market, comprising the Consumer Agents, Broker Agents and Content Agents, which enable Internet consumers to select a content provider in an automated manner. We also discuss how to dynamically allocate network resources to provide end-to-end Quality of Service (QoS) for a given consumer and content provider.


agent-based B2C e-market Quality of Service Internet business environment provider selection 


Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.


  1. 1.
    Anderson, J.Q., Rainie, L.: The future of the Internet II. Technical report, Pew Internet and American Life Project (2006),
  2. 2.
    Podobnik, V., Lovrek, I.: Multi-Agent System for Automation of B2C Processes in the Future Internet. In: 27th IEEE Conference on Computer Communications (INFOCOM) Workshops, pp. 1–4. IEEE Press, Phoenix (2008)CrossRefGoogle Scholar
  3. 3.
    ITU-T Recommendation E.860: Framework of a service level agreement (2002) Google Scholar
  4. 4.
    Podobnik, V., Jezic, G., Trzec, K.: Towards New Generation of Mobile Communications: Discovery of Ubiquitous Resources. Electrotechnical Review 75(1-2), 31–36 (2008)Google Scholar
  5. 5.
    Sycara, K., Paolucci, M., Anolekar, A., Srinivasan, N.: Automated Discovery, Interaction and Composition of Semantic Web Services. Journal of Web Semantics 1(1) (2004)Google Scholar
  6. 6.
    Li, L., Horrock, I.: A Software Framework for Matchmaking Based on Semantic Web Technology. In: 12th International World Wide Web Conference (WWW), pp. 331–339. ACM, Budapest (2003)Google Scholar
  7. 7.
    Keller, U., Lara, R., Lausen, H., Polleres, A., Fensel, D.: Automatic location of services. In: Gómez-Pérez, A., Euzenat, J. (eds.) ESWC 2005. LNCS, vol. 3532, pp. 1–16. Springer, Heidelberg (2005)Google Scholar
  8. 8.
    Jansen, B.J.: Paid Search. Computer 39(7), 88–90 (2006)CrossRefMathSciNetGoogle Scholar
  9. 9.
    Di Noia, T., Di Sciascio, E., Donini, F.M., Mong, M.: A System for Principled Matchmaking in an Electronic Marketplace. International Journal of Electronic Commerce 8(4), 9–37 (2004)Google Scholar
  10. 10.
    Podobnik, V., Trzec, K., Jezic, G.: Auction-Based Semantic Service Discovery Model for E-Commerce Applications. In: Meersman, R., Tari, Z., Herrero, P., et al. (eds.) OTM 2006 Workshops. LNCS, vol. 4277, pp. 97–106. Springer, Heidelberg (2006)CrossRefGoogle Scholar
  11. 11.
    Leuf, B.: The Semantic Web: Crafting Infrastructure for Agency. John Wiley & Sons, New York (2006)Google Scholar
  12. 12.
    Klusch, M., Fries, B., Sycara, K.: Automated Semantic Web Service Discovery with OWLS-MX. In: 5th International Joint Conference on Autonomous Agents and Multiagent Systems (AAMAS), pp. 915–922. ACM, Hakodate (2006)CrossRefGoogle Scholar
  13. 13.
    Luan, X.: Adaptive Middle Agent for Service Matching in the Semantic Web: A Quantitive Approach. PhD Thesis, University of Maryland (2004)Google Scholar
  14. 14.
    Briscoe, B., Rudkin, S.: Commercial models for IP quality of service interconnect. BT Technology Journal 23(2), 171–195 (2005)CrossRefGoogle Scholar
  15. 15.
    Skorin-Kapov, L.: A framework for service-level end-to-end quality of service negotiation and adaptation. PhD Thesis, University of Zagreb (2007)Google Scholar
  16. 16.
    Skorin-Kapov, L., Mosmondor, M., Dobrijevic, O., Matijasevic, M.: Application-level QoS negotiation and signaling for advanced multimedia services in the IMS. IEEE Communications Magazine 45(7), 108–116 (2007)CrossRefGoogle Scholar
  17. 17.
    Howarth, M.P., et al.: Provisioning for interdomain quality of service: the MESCAL approach. IEEE Communications Magazine 43(6), 129–137 (2005)CrossRefGoogle Scholar
  18. 18.
    Masip-Bruin, X., et al.: The EuQoS System: A Solution for QoS Routing in Heterogeneous Networks. IEEE Communications Magazine 45(2), 9–103 (2007)CrossRefGoogle Scholar

Copyright information

© Springer-Verlag Berlin Heidelberg 2009

Authors and Affiliations

  • Vedran Podobnik
    • 1
  • Maja Matijasevic
    • 1
  • Ignac Lovrek
    • 1
  • Lea Skorin-Kapov
    • 2
  • Sasa Desic
    • 2
  1. 1.Faculty of Electrical Engineering and ComputingUniversity of ZagrebCroatia
  2. 2.Ericsson Nikola Tesla, R&D CenterCroatia

Personalised recommendations