Abstract
The alignment degree existing between a business process and the supporting software systems strongly affect the performance of a business process execution. Methods are needed for messuring the alignment and keeping a business process aligned with a supporting software system even when one of the two evolves. Actually, any modification performed in the business process activities and/or supporting software system, may impact the process activities and/or software system component and, therefore, cause misalignment. This paper proposes a framework including a set of metrics codifying the alignment concept with the aim of measuring it and detecting misalignment if it occurs. The application of the framework is shown through an example.
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Aversano, L., Grasso, C., Tortorella, M. (2009). A Framework for Measuring the Alignment between Business Processes and Software Systems. In: Ślęzak, D., Kim, Th., Kiumi, A., Jiang, T., Verner, J., Abrahão, S. (eds) Advances in Software Engineering. ASEA 2009. Communications in Computer and Information Science, vol 59. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-10619-4_26
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DOI: https://doi.org/10.1007/978-3-642-10619-4_26
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-10618-7
Online ISBN: 978-3-642-10619-4
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