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Internet – Technical Development and Applications pp 45–50Cite as

Usability Testing of the Information Search Agent: Interface Design Issues

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Part of the book series: Advances in Intelligent and Soft Computing ((AINSC,volume 64))

Abstract

Effectiveness of information technology use is one of the key issues influencing overall organization performance. Interface design of applications needs to support users in every day work activities. We propose a general methodology for testing the quality of software applications interfaces. Methods were verified in the research aimed at the usability testing of the information search agent for advanced retrieval of internet information (Copernic Agent Professional). The main methods used in our research were think-aloud protocols, but also interviews and observations. Paper characterizes the key findings together with recommendations for application performance improvements.

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Author information

Authors and Affiliations

  1. Department of Information Technologies, College of Management/City University of Seattle, Panonska cesta 17, 85104, Bratislava, Slovakia

    Mirka Greskova

Authors
  1. Mirka Greskova
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Editor information

Editors and Affiliations

  1. Academy of Business in Dabrowa Gornicza, ul. Cieplaka 1 C, 41-300, Dabrowa Gornicza, Poland

    Ewaryst Tkacz  & Adrian Kapczynski  & 

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© 2009 Springer-Verlag Berlin Heidelberg

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Greskova, M. (2009). Usability Testing of the Information Search Agent: Interface Design Issues. In: Tkacz, E., Kapczynski, A. (eds) Internet – Technical Development and Applications. Advances in Intelligent and Soft Computing, vol 64. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-05019-0_6

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  • DOI: https://doi.org/10.1007/978-3-642-05019-0_6

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-05018-3

  • Online ISBN: 978-3-642-05019-0

  • eBook Packages: EngineeringEngineering (R0)

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